Yashwanth Gopal Elaprolu
Student
Waterloo,ON
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
Stanza Living
02.2022 - 12.2023
- Used in-store system to locate inventory and place special orders for customers.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
Guest Relations Executive
Cloudnine Hospital
08.2021 - 01.2022
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Answered guest inquiries and provided information regarding hotel services and amenities.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Established a welcoming atmosphere at the front desk area through impeccable presentation and demeanor.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Ensured adherence to all safety regulations within the property, promoting a secure environment for guests at all times.
- Supervised a team of front desk agents and helped to resolve issues arising during shifts.
- Oversaw day-to-day operations of a 100-room hotel with staff 25 of [N employees.
Tour Consultant
Aakasaveedilo Holidays
03.2020 - 05.2020
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Organized group tours efficiently, coordinating logistics and communication between multiple parties for seamless experiences.
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Collaborated with travel suppliers to negotiate competitive rates, resulting in better value for clients.
- Maintained accurate records of all transactions, guaranteeing accountability within financial reporting processes.
- Boosted sales revenue by identifying potential clients and showcasing available tour packages.
- Monitored currency exchange rates and advised customers on best time to purchase foreign currency.
Sales Associate
Cox And Kings
06.2019 - 07.2019
- Successfully negotiated contracts with vendors, securing favorable terms for the organization.
- Maintained relationships with customers to maximize sales opportunities.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
- Wrapped, boxed and weighed bakery department products.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Recommended complementary purchases to customers, increasing revenue.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Front Office Executive
Leonia Holistic Destination
03.2017 - 05.2018
- You are requested, reviewed, processed, and distributed status reports from various team members to executive management according to established workflow processes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- It has developed a rapport with repeat guests, providing personalized service that fostered loyalty to the establishment.
- I assisted in training new front-office team members, leading to increased productivity and efficiency.
- Handled cash transactions accurately, ensuring proper accounting for daily financial reports.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
Education
MBA - Tourism And Travel Management
Indian Institute of Tourism And Travel Management
Nellore Andhrapradesh India05.2020
Bachelor of Science - Hotel And Hospitality Administration
Siddhartha Institute Of Hotel Management
Vijayawada Andhra Pradesh04.2018
Skills
- Register Opening and Closing
- Speech Clarity
- Informed Product Selections
- Gift Wrapping
- Team Leadership
- Basic Mathematics
- Order Management
- POS Software
- Payment Processing
- Computer Proficiency and Microsoft Office
- Team Cooperation
- Creative Thinking
- Friendly and Helpful
Languages
English
Full Professional
French
Limited Working
Hindi
Professional Working
Telugu
Native or Bilingual
Certification
Hotel Front Office Training Certificate
Sales Associate Training Certificate
Food And Beverage Certificate
Smart Serve Certificate
Cooking ,Blogging
I want to cook different cuisines.
I am A Traveler I want to explore different destinations and doing blogging.
Work Aailability
I will be Available For
Monday 7:00 AM to 12:00 PM
Tuesday 11: 00 AM to 5:30 PM
Saturday 7:00 AM to 12:00 PM
Sunday 7:00 AM to 12:00 PM
Contact Number : +1 382 885 2394
This is My Contact Number using in Canada.
Timeline
Sales Assistant
Stanza Living
02.2022 - 12.2023
Guest Relations Executive
Cloudnine Hospital
08.2021 - 01.2022
Tour Consultant
Aakasaveedilo Holidays
03.2020 - 05.2020
Sales Associate
Cox And Kings
06.2019 - 07.2019
Front Office Executive
Leonia Holistic Destination
03.2017 - 05.2018
MBA - Tourism And Travel Management
Indian Institute of Tourism And Travel Management
Bachelor of Science - Hotel And Hospitality Administration
Siddhartha Institute Of Hotel Management
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