Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Yashwanth Gopal Elaprolu

Mississauga,ON

Summary

Professional with robust background in customer support, adept at resolving complex issues and enhancing client satisfaction. Proficient in effective communication, problem-solving, and adapting to dynamic environments. Strong team collaborator focused on delivering consistent, high-quality results. Reliable and flexible, ensuring optimal performance in fast-paced settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Representative

WALMART
02.2024 - Current
  • I am the person who directly service first for helping customer’s for there query’s
  • I made fast paced work to my organization.
  • Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
  • Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.

Guest Service Executive

CLOUDNINE HOSPITALS
11.2021 - 12.2023
  • This is Corporate style Hospital Which I have given good customer service regarding Hospital Room booking packages.
  • Sometimes I helped for Nurses During Covid Pandemic like issuing Covid Vaccine’s Certificate.

Travel Planner(Internship Training)

AAKASAVEEDILO HOLIDAYS
10.2020 - 10.2021
  • My roles and responsibilities are Making cold calling and Preparing Itinerary’s.
  • Data Entry of Clients who booked travel packages.

LEONIA RESORT
11.2017 - 04.2018
  • Front Office Executive(On the Job Training)
  • I have done Hotel Front end works like Check-In and Check-Out Procedure luggage as assistant ,Awareness on amenities in room and issuing food coupons.

Summer Internship on Housekeeping and Food And Beverage

Ramoji Film City,Tara Hotel Affiliated to (Dolphin Hotels Ltd)
02.2016 - 03.2016
  • I have complete Training in Housekeeping and Food and Beverage Service

Education

Post-Graduate Certificate Program - Global Hospitality Management

CONESTOGA COLLEGE
WATERLOO, ONTARIO
01.2025

Master of Business (MBA) - Tourism And Travel Management

INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT (IITTM)
NELLORE, ANDHRA PRADESH
01.2020

B.Sc - Hotel Management Administration And Catering

SIDDHARTHA INSTITUTE OF HOTEL MANAGEMENT
MACHILIPATNAM, ANDHRA PRADESH
01.2018

Intermediate (Plus 12) - Intermediate Board Of A.P

NARAYANA COLLEGE
VIJAYAWADA, KRISHNA DISTRICT, ANDHRA PRADESH
01.2014

Schooling - undefined

SRI KRISHNAVENI GLOBAL TALENT SCHOOL
VIJAYAWADA, ANDHRA PRADESH
01.2012

Skills

  • Programming languages: AI artificial Intelligence , Global Distribution System, SABRE
  • Computer software/ frameworks: Micro Soft Office (Word ,PowerPoint, Excel),Photography, Photo Editing in Canva and other apps, Designing
  • Languages: English, Hindi, Telugu, French (Basic)
  • Availability: Available All Day, s For Full Time

Languages

English
Full Professional

Certification

Smart Serve , WHIMS,Food Handler

Timeline

Customer Representative

WALMART
02.2024 - Current

Guest Service Executive

CLOUDNINE HOSPITALS
11.2021 - 12.2023

Travel Planner(Internship Training)

AAKASAVEEDILO HOLIDAYS
10.2020 - 10.2021

LEONIA RESORT
11.2017 - 04.2018

Summer Internship on Housekeeping and Food And Beverage

Ramoji Film City,Tara Hotel Affiliated to (Dolphin Hotels Ltd)
02.2016 - 03.2016

Master of Business (MBA) - Tourism And Travel Management

INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT (IITTM)

B.Sc - Hotel Management Administration And Catering

SIDDHARTHA INSTITUTE OF HOTEL MANAGEMENT

Intermediate (Plus 12) - Intermediate Board Of A.P

NARAYANA COLLEGE

Schooling - undefined

SRI KRISHNAVENI GLOBAL TALENT SCHOOL

Post-Graduate Certificate Program - Global Hospitality Management

CONESTOGA COLLEGE

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Yashwanth Gopal Elaprolu