Summary
Overview
Work History
Education
Skills
Timeline
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Yashrajsinh Raol

Toronto,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Circle K
08.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Customer Service Representative

Concentrix
01.2023 - 07.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

Diploma - Computer Programming

Seneca College of Applied Arts And Technology
Markham, ON
08.2023

Skills

  • Customer Service
  • CRM Software
  • Spreadsheets
  • Calendaring

Timeline

Customer Service Representative

Concentrix
01.2023 - 07.2023

Customer Service Representative

Circle K
08.2022 - Current

Diploma - Computer Programming

Seneca College of Applied Arts And Technology

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Yashrajsinh Raol