Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Yashraj Wala

Redlands

Summary

Reliable and hardworking professional with hands-on experience supporting operations at three different trucking companies and a health company. Skilled in customer service, time management, and handling high-responsibility tasks in fast-paced environments. Known for being dependable, adaptable, and detail-oriented. Seeking to transition into a new role that challenges and expands my sense of responsibility, work ethic, and professional growth beyond the scope of previous positions. Committed to learning, contributing, and excelling as part of a driven and dynamic team.

Overview

4
4
years of professional experience

Work History

Associate

Iconix Logistics Inc
07.2025 - Current
  • Conducted routine audits of documentation to ensure compliance with company standards.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Led cross-functional team to launch new product line, meeting all project milestones.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Associate

Aerolink Carrier LLC
06.2025 - Current
  • Assisted in data entry and maintenance of client records for accuracy and efficiency.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Negotiated with suppliers to secure cost-effective contracts, improving company's bottom line.
  • Achieved significant savings by renegotiating vendor contracts, focusing on mutual benefits.

Associate

Singhs Home Care LLC
09.2023 - 05.2025
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Dispatcher

Yashraj Freightliner LLC
08.2021 - 09.2023
  • Managed communication between drivers and customers to resolve issues and optimize schedules.
  • Developed and maintained accurate records of shipments, contributing to improved logistical planning.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Preserved accurate records of dispatched orders, deliveries and receipts.

Education

High School Diploma -

Redlands High School
Redlands, CA
06-2026

Skills

  • Customer Service: Courteous, professional, and attentive to client needs
  • Leadership: Proven ability to lead and support team goals
  • Cash Handling: Accurate and efficient in processing transactions
  • Time Management: Skilled at managing time and meeting deadlines
  • Attention to Detail: Focused on accuracy and quality in all tasks
  • Computer Skills: Proficient with common office software and systems
  • Multitasking: Able to manage multiple priorities efficiently
  • Reliability: Honest, dependable, and consistently responsible
  • Adaptability: Flexible and quick to adjust in dynamic environments
  • Conflict Resolution: Ability to calmly and effectively resolve customer issues

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Highly skilled in coding - individually selected in funding for a private university focused on Computer Science.
  • Enrolled in multiple Highly Capable (Hi-Cap) academic programs during early education, demonstrating advanced learning abilities and strong academic performance.

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Associate

Iconix Logistics Inc
07.2025 - Current

Associate

Aerolink Carrier LLC
06.2025 - Current

Associate

Singhs Home Care LLC
09.2023 - 05.2025

Dispatcher

Yashraj Freightliner LLC
08.2021 - 09.2023

High School Diploma -

Redlands High School

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Yashraj Wala