Yashraj Wala
Redlands
Summary
Reliable and hardworking professional with hands-on experience supporting operations at three different trucking companies and a health company. Skilled in customer service, time management, and handling high-responsibility tasks in fast-paced environments. Known for being dependable, adaptable, and detail-oriented. Seeking to transition into a new role that challenges and expands my sense of responsibility, work ethic, and professional growth beyond the scope of previous positions. Committed to learning, contributing, and excelling as part of a driven and dynamic team.
Overview
4
4
years of professional experience
Work History
Associate
Iconix Logistics Inc
07.2025 - Current
- Conducted routine audits of documentation to ensure compliance with company standards.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Led cross-functional team to launch new product line, meeting all project milestones.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Associate
Aerolink Carrier LLC
06.2025 - Current
- Assisted in data entry and maintenance of client records for accuracy and efficiency.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Negotiated with suppliers to secure cost-effective contracts, improving company's bottom line.
- Achieved significant savings by renegotiating vendor contracts, focusing on mutual benefits.
Associate
Singhs Home Care LLC
09.2023 - 05.2025
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Dispatcher
Yashraj Freightliner LLC
08.2021 - 09.2023
- Managed communication between drivers and customers to resolve issues and optimize schedules.
- Developed and maintained accurate records of shipments, contributing to improved logistical planning.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Preserved accurate records of dispatched orders, deliveries and receipts.
Education
High School Diploma -
Redlands High School
Redlands, CA06-2026
Skills
- Customer Service: Courteous, professional, and attentive to client needs
- Leadership: Proven ability to lead and support team goals
- Cash Handling: Accurate and efficient in processing transactions
- Time Management: Skilled at managing time and meeting deadlines
- Attention to Detail: Focused on accuracy and quality in all tasks
- Computer Skills: Proficient with common office software and systems
- Multitasking: Able to manage multiple priorities efficiently
- Reliability: Honest, dependable, and consistently responsible
- Adaptability: Flexible and quick to adjust in dynamic environments
- Conflict Resolution: Ability to calmly and effectively resolve customer issues
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Highly skilled in coding - individually selected in funding for a private university focused on Computer Science.
- Enrolled in multiple Highly Capable (Hi-Cap) academic programs during early education, demonstrating advanced learning abilities and strong academic performance.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Associate
Iconix Logistics Inc
07.2025 - Current
Associate
Aerolink Carrier LLC
06.2025 - Current
Associate
Singhs Home Care LLC
09.2023 - 05.2025
Dispatcher
Yashraj Freightliner LLC
08.2021 - 09.2023
High School Diploma -
Redlands High School
Similar Profiles
THERESA KOETSIERTHERESA KOETSIER
Regional Account Manager (current) Regional Sales Manager (previous) at Iconix Waterworks (LP) Previously Corix Water Products (GP) Inc.Regional Account Manager (current) Regional Sales Manager (previous) at Iconix Waterworks (LP) Previously Corix Water Products (GP) Inc.
ROB SMITHROB SMITH
Warehouse Supervisor at ICONIX WaterworksWarehouse Supervisor at ICONIX Waterworks
Israel SylvaIsrael Sylva
Warehouse Worker at Iconix Water WorksWarehouse Worker at Iconix Water Works
Randy RinconRandy Rincon
Administrative & Hospitality Coordinator at Loma Linda InnAdministrative & Hospitality Coordinator at Loma Linda Inn
Joshua PaceJoshua Pace
Package Handler at Fed Ex GroundPackage Handler at Fed Ex Ground