Yashraj Sinha
Cambridge,Ontario
Summary
Experienced International Admissions Consultant adept at streamlining application processes for global students. Proficient in managing inquiries, ensuring compliance, and providing tailored support. Skilled in troubleshooting, collaborating with recruitment teams, and optimizing admissions efficiency through clear communication and procedural guidance.
Overview
2
2
years of professional experience
Work History
International Admission Consultant
Brij International
12.2020 - 06.2023
- Responded to various inquiries via telephone, email, and in-person interactions, guiding applicants through the application process, and admission requirements and navigating the International Admissions portal.
- Produced tailored email correspondence for applicants and agents, addressing specific inquiries beyond the standard response template.
- Provided troubleshooting assistance to agents and students, resolving technical and application-related issues effectively.
- Monitored and managed application information from the Ontario College Application Service, ensuring accurate and timely data entry.
- Authenticated and verified IELTS and TOEFL test scores, ensuring compliance with program requirements.
- Resolved application-related issues by following up and collaborating with individual applicants, agents, and recruitment staff.
Functional Consultant
Mastek
05.2021 - 12.2022
- Requirements Gathering: Collaborate with clients to understand their business needs, gather requirements, and translate them into Oracle application functionalities.
- Collaboration and Communication: Work closely with cross-functional teams, including developers, business analysts, and project managers, to ensure smooth project execution and alignment with business goals.
- Documentation and Reporting: Prepare documentation, including functional designs, user guides, and reports to support implementations and ongoing system maintenance.
- Troubleshooting and Issue Resolution: Identify and troubleshoot issues related to Oracle applications, providing timely resolutions and support to maintain system integrity.
Education
Post Graduate Diploma - Project Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON11.2023
Bachelor of Science - Mechanical Engineering
DY Patil College of Engineering, India
Pune, India05.2021
Skills
- Management Coaching
- Continuous Improvement
- Customer Service
- Cultural Sensitivity and Diversity Awareness
- Language Proficiency
- MS Office 360
- Networking
- Attention to Detail
- Team Collaboration
Accomplishments
- Increased Application Efficiency: Implemented a streamlined process for application review, reducing average processing time by 60%, resulting in a more efficient and applicant-friendly experience.
- Enhanced Communication Strategies: Developed and implemented a comprehensive communication plan for international applicants, resulting in a significant increase in the rate of completed applications and a decrease in inquiries by 40%.
- Improved Applicant Support: Introduced a proactive support system for applicants, including webinars, FAQs, and live chat, resulting in a measurable increase in applicant satisfaction scores and a decrease in application errors.
- Increased International Student Enrollment: Collaborated with the recruitment team to strategize market-specific approaches, leading to a 40% increase in international student enrollment over a specific period.
Languages
English
Full Professional
Timeline
Functional Consultant
Mastek
05.2021 - 12.2022
International Admission Consultant
Brij International
12.2020 - 06.2023
Post Graduate Diploma - Project Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Mechanical Engineering
DY Patil College of Engineering, India
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