Experienced with overseeing food service operations, ensuring high quality and compliance with health standards. Utilizes strong leadership and staff management skills to maintain efficient and cohesive team performance. Knowledge of inventory control, customer service, and operational efficiency strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
TOPSAIL FOODS ENTERPRISE INC. (DAIRY QUEEN)
12.2022 - Current
Reduced food waste by implementing proper inventory tracking and storage practices.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Maintained health and food safety standards at all stages, from storage through delivery.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Established and managed team schedules and shift assignments.
Set and oversaw weekly and special event menu plans.
Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Crew Member & Cook
LINDA AND ALBERT ENTERPRISES ( DAIRY QUEEN )
02.2022 - 12.2022
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Assisted other team members to achieve goals.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Trained new team members on procedures, customer service, and sales techniques.
Became familiar with products to answer questions and make suggestions.
Prepared meals efficiently under time constraints for timely service during peak hours.
COOK
NL Spice Box ( Indo-Canadian Restaurant )
09.2021 - 08.2022
Managed kitchen inventory for optimal stock levels and reduced waste.
Prepared diverse menu items by following standardized recipes and presentation guidelines.
Engaged with guests to gather feedback and improve menu offerings.
Cooked meals to meet customer dietary preferences and special requests.
Enhanced kitchen efficiency by streamlining prep work processes.