YASHPREET SINGH
Nanaimo,BC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper Supervisor
AARYAN KLEEN & CARE SERVICES
09.2022 - 10.2024
- Coordinated household cleaning service operations and managed client relations.
- Worked with front desk to respond promptly to all guest requests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Managed staff of 9 housekeepers.
Customer Service Representative
Great Pizza 2 For 1
02.2021 - 10.2023
- Responded to customer requests for products, services, and company information.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Responded proactively and positively to rapid change.
- Cross-trained and provided backup support for organizational leadership.
Event Security Guard
Paladin Security Vancouver
09.2022 - 05.2023
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw entry and exit of up to 150 employees and visitors daily.
Unarmed Security Guard
GROUP SECURITY
04.2019 - 07.2021
- Patrolled commercial property and associated parking garage.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
Education
General Arts & Science - Science
Canadian College
Vancouver, None08-2022
Skills
- Patrol procedures
- First responder experience
- Access control
- Housekeeping
- Scheduling expertise
- Strong leadership
- Scheduling
- Complaint resolution
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- CLASS 5 FULL License
- FIRST AID LEVEL C
- CSO
- WHMIS
Timeline
Housekeeper Supervisor
AARYAN KLEEN & CARE SERVICES
09.2022 - 10.2024
Event Security Guard
Paladin Security Vancouver
09.2022 - 05.2023
Customer Service Representative
Great Pizza 2 For 1
02.2021 - 10.2023
Unarmed Security Guard
GROUP SECURITY
04.2019 - 07.2021
- CLASS 5 FULL License
- FIRST AID LEVEL C
- CSO
- WHMIS
General Arts & Science - Science
Canadian College
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