YASHPREET SINGH
Brampton,ON
Summary
Diligent Desired Position with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Assistant Manager
MVR Cash & Carry
01.2021 - Current
- Current Position
- Developed strong working relationships with staff, fostering a positive work environment.
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
Part-Time Concierge
Elite Residential Concierge Services Inc.
06.2021 - 11.2022
- Efficiently checked in many guests a day into the online system with their names & resident's unit number
- Monitored security cameras for the parking garage, elevator, gym, pool & other common areas
- Ensured that all packages went to the proper resident asking for proof of ID to corroborate name on package
- Handled food deliveries with care to ensure that the proper resident receives their delivery
Retail Security Guard
VIP Protection
04.2021 - 10.2021
- Ensured that all members arriving at the establishment were carrying their membership card
- Ensured that all persons entering the establishment were wearing a face mask/face covering
- Screened customers by checking their temperature before entering the premises
- Kept track of all customers entering and exiting the establishment to ensure that government guidelines were being upheld
- Patrols of multiple exits in the warehouse & retail area, customer bathrooms & employee bathrooms right before & after closing
Mobile Patrol Security Guard
Harkav Security
02.2020 - 03.2021
- Mobile patrol for University of Toronto overnight
- Mobile patrol for Trillium Health Care & Civic Hospital overnight
- Ensured that all exits or entrances that were prohibited by use at night were kept locked and stayed closed
- Monitored security cameras closely and with alertness
- Patrol of each building floor, all exits & entrances to ensure that any unauthorized persons were not on the premises
Education
Senior Secondary School - Mathematics, Physics, Chemistry
SD Senior Secondary School
Tarn-Taran, PunjabNetwork and Internet Security Specialist - Cyber Security
CDI College
Montreal, Quebec04.2022
Skills
- Effective Interpersonal Communication
- Adaptability in High-Pressure Situations
- Skilled in Networking and Collaboration
- Collaborative Team Member
- Ability to address and resolve conflicts
- Experienced in Pre-Employment Screening
- Experienced in Safety Monitoring
- Skilled in Report Composition
- Skilled in Operating Security Equipment
- Adaptable Travel Commitment
Timeline
Part-Time Concierge
Elite Residential Concierge Services Inc.
06.2021 - 11.2022
Retail Security Guard
VIP Protection
04.2021 - 10.2021
Assistant Manager
MVR Cash & Carry
01.2021 - Current
Mobile Patrol Security Guard
Harkav Security
02.2020 - 03.2021
Senior Secondary School - Mathematics, Physics, Chemistry
SD Senior Secondary School
Network and Internet Security Specialist - Cyber Security
CDI College
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