YASH NAGAR
Toronto,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Petro-Canada
05.2022 - Current
- Handle customer inquiries, complaints, or concerns professionally and promptly. Resolve issues or escalate them to supervisor when necessary.
- Operate cash registers and accurately handle cash, credit card transactions, and other forms of payment. Ensure that cash drawer balances at end of each shift
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintain accurate records of fuel sales, inventory, and transactions. Prepare daily, weekly, and monthly reports as required by management.
- Increased Product sales more than 10%
Education
Global Business Management - Business Management
Georgian College
Toronto, ON08.2023
BBA - Business
J.C.Bose University of Science And Technology,YMCA
Faridabad, Haryana, India 07.2022
Skills
- Account Management
- Store Maintenance
- Active Listening
- Issue and Complaint Resolution
- Staff education and training
- Microsoft Word
Certification
NPTEL Online Certification for Soft Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Petro-Canada
05.2022 - Current
Global Business Management - Business Management
Georgian College
BBA - Business
J.C.Bose University of Science And Technology,YMCA
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