Yashmit Gandhi
Surrey,Canada
Summary
Reliable Medical Office Assistant student with experience in managing patient records, scheduling appointments, and coordinating healthcare services. Strengths include strong organizational skills, ability to multitask efficiently under pressure, and knowledge of medical terminology. Previous roles have showcased adaptability in fast-paced work environments and commitment to maintaining confidentiality of patient information. Demonstrated capacity to contribute positively to team dynamics while also working independently when required.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Office Assistant (PLACEMENT)
Central Cardiology Clinic
01.2025 - Current
- Served as the first point of contact, ensuring a welcoming and professional environment for patients and families
- Reduced patient wait times by 95% through organizational and time management skills
- Scheduled and coordinated patient appointments, managing a fast-paced workflow efficiently
- Managed patient files, updated records, and verified insurance details with 100% accuracy
- Assisted with exam room preparations and provided administrative support to healthcare staff
Grocery Associate
Walmart Canada
03.2024 - Current
- Examined grocery products to immediately remove expired or spoiled items from stock, adhering to the 'first in, first out' rule with 100% compliance
- Assisted in setting up promotional displays and end-caps to highlight featured products
- Answered store and merchandise questions and led customers to wanted items
- Prepared reports for management regarding daily sales figures and customer feedback
- Trained new employees on proper stocking techniques, customer service protocols
Education
Office Administration - Health Services
St. Clair College of Applied Arts And Technology
Windsor, ONSkills
- Administrative and technical skills :-
- Medical Terminology, Electronic Medical Records (Accuro, MS Office Suite)
- Patient scheduling, check-in/check-out, billing, and insurance verification
- Order entry and documentation accuracy
- Phone etiquette and call management
- Confidentiality and compliance with health care regulations
- Interpersonal and Soft Skills :-
- Strong verbal and written communication
- Ability to work independently and as a part of the team
- Time management and task prioritization in high-pressure environments
- Conflict resolution (handling dissatisfied patients and physicians)
- Critical thinking and problem-solving
Certification
- CPR & First-Aid Certified
- WHMIS Certified
- Food Handler Certificate
Languages
English
Elementary
Timeline
Medical Office Assistant (PLACEMENT)
Central Cardiology Clinic
01.2025 - Current
Grocery Associate
Walmart Canada
03.2024 - Current
Office Administration - Health Services
St. Clair College of Applied Arts And Technology