YASHKUMAR PATEL
Scarborough,ON
Summary
Driven professional with a strong background in customer service and sales, honed at Reliance Fresh. Excelled in customer relations and cash management, significantly enhancing service delivery and customer satisfaction. Demonstrated exceptional work ethic and integrity, actively contributing to team success and process improvements. Skilled in fostering positive environments and streamlining service processes for efficiency.
Overview
6
6
years of professional experience
Work History
Cashier
D Mart
04.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Sales & Services Representative
Reliance Fresh
05.2018 - 03.2022
- Collaborated with team members to ensure seamless communication and consistent service delivery.
- Contributed to process improvements by sharing feedback from customer interactions with management teams.
- Streamlined service processes for quicker response times, leading to improved customer experiences.
- Fostered a positive work environment by actively participating in team-building activities and promoting open communication between colleagues.
Education
B.com - Commerce
Gujarat University
Ahmedabad 06.2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Cash handling and management
- Customer Relations
- Order Packaging
- Sales expertise
- Order Verification
Languages
English
Full Professional
Timeline
Cashier
D Mart
04.2022 - 06.2024
Customer Sales & Services Representative
Reliance Fresh
05.2018 - 03.2022
B.com - Commerce
Gujarat University
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