Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
McDonalds
Guelph, ON
07.2023 - Current
Performed cashier duties such as taking orders, collecting payments and providing change.
Adhered to health department regulations regarding food handling procedures.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Provided excellent customer service to maintain a positive atmosphere for guests.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Associate Claims
Carelon Global Solutions
Hyderabad, Telangana
11.2020 - 04.2023
My primary responsibilities involved adjudicating the complex health insurance claims for the USA’s largest Healthcare company- Anthem Inc. with accuracy while achieving the targets.
The platforms I worked on are ACES, NASCO, National Correspondence and WGS central and Local.
Reviewed police reports, medical treatment records, medical bills and determined the extent of liability.
Delivered on individual performance targets, department KPIs and SLAs.
Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
Followed internal claims processing procedures, ensuring high-quality assurance standards
Efficiently organized claim files using different software.
Office Administrative Assistant
Indo Brilliant High School
Hyderabad, Telangana
02.2019 - 09.2020
Organized and maintained filing systems, both paper and electronic.
Created expense reports, tracked invoices, and processed payments.
Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
Assisted with scheduling meetings and appointments for the office staff.
Ordered supplies and maintained an inventory of office equipment.
Provided support to other departments by completing clerical tasks as needed.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Digital Marketing Intern
Acumen Connect
Hyderabad, Telangana
05.2018 - 12.2018
Assisted in the development of digital marketing campaigns for clients, including email, SEO and SEM, and social media.
Developed content for websites, blogs, and social media platforms to increase brand awareness.
Analyzed website metrics such as page visits and conversions to measure success of campaigns.
Researched potential customers to identify target audiences through surveys and focus groups.
Created reports summarizing performance of digital marketing initiatives over time.
Worked with cross-functional teams to ensure successful execution of projects from conception through completion.
Monitored social media for trending news, ideas and feedback.
Researched latest trends and conducted market analysis.
Responded to customer inquiries via email or other online communication methods within specified timelines.
Education
Post Graduate Diploma in Management - Project Management
Conestoga College
Guelph, ON
12-2024
Post Graduate Diploma in Management - Business Analytics
Conestoga College
Guelph, ON
12-2023
Bachelor of Arts - Commerce And Business Administration
St Ann’s Degree And PG College For Women
Hyderabad ,Telangana , India
10-2020
Skills
Presentation Development
Report Writing
Teamwork and Collaboration
Complex Problem-Solving
Supplies Monitoring and Restocking
Quality Control Checks
Supply Management
Spreadsheet Management
File Maintenance
Affiliations
Participated in Reckyal Drive organised by Telangana State Pollution Control Board and received a certificate.
Conducted webinar on 5g network.
Participated in Smart India Hackathon
Accomplishments
Awarded as Employee of the Month for March 2024
I won first place in group singing and took home a shield for placing first in a one-act play.
Certification
Underwent training on Digital Marketing Course conducted by our college in the year 2018 and certified.
Trained on computer course on M.S Office conducted by NSIC in the year 2017 and certified.
Languages
English
Full Professional
Hindi
Native/ Bilingual
Telugu
Native/ Bilingual
Timeline
Crew Member
McDonalds
07.2023 - Current
Associate Claims
Carelon Global Solutions
11.2020 - 04.2023
Office Administrative Assistant
Indo Brilliant High School
02.2019 - 09.2020
Digital Marketing Intern
Acumen Connect
05.2018 - 12.2018
Post Graduate Diploma in Management - Project Management
Conestoga College
Post Graduate Diploma in Management - Business Analytics
Conestoga College
Bachelor of Arts - Commerce And Business Administration