I am a highly motivated and detail-oriented accounting student seeking a position to utilise my educational background and gain practical experience in customer service, analysis, and finance practices.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Dominos's Pizza
Brampton, ON
03.2025 - Current
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
A cake decorator and a home baker
Brampton, ON, Canada
05.2023 - Current
Education
International Business Management
Lambton College
Mississauga, ON
12.2024
Commerce, FMM (Financial Marketing Management)
D.C.M. International School
Ferozepur City, Punjab
01.2022
Skills
Attention to detail and accuracy
Excellent time management and organisational skills