Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Yashika Chopra

Brampton,Canada

Summary

Detail-oriented and analytical Mortgage Underwriter with 3+ years of experience in residential and commercial underwriting across Canadian financial institutions. Skilled in sales consultations, client engagement, and deal coordination. Proven success in credit assessment, documentation review, regulatory compliance, and file management. Known for a proactive approach, excellent communication, and the ability to manage multiple mortgage files while maintaining high accuracy under pressure.

Overview

4
4
years of professional experience

Work History

Mortgage Underwriter

Infinite Mortgage Solutions
Oakville, ON
02.2023 - Current
  • Reviewed and underwrote a high volume of residential mortgage files, ensuring compliance with internal policies and lender guidelines.
  • Conducted sales calls and follow-up communications with clients and brokers to discuss application progress and gather missing documentation.
  • Built rapport with clients by clearly explaining terms, rates, and product options, often converting inquiries into funded deals.
  • Prepared detailed credit summaries and condition sheets, ensuring clarity for lenders and internal stakeholders.
  • Managed complex files and exceptions by collaborating with internal credit teams and external partners (lawyers, appraisers).
  • Ensured timely closure of mortgage deals by tracking conditions and maintaining open communication with clients.
  • Provided support to the sales team by pre-screening applications and recommending eligible products.
  • Delivered exceptional service to both new and repeat clients, contributing to a high client satisfaction rate.
  • Participated in team meetings to review case studies, underwriting updates, and compliance changes.

Mortgage Administrator

Lendinghub.ca
Woodbridge, ON
12.2021 - 01.2023
  • Supported underwriters and brokers by organizing and managing mortgage documentation and correspondence.
  • Handled inbound and outbound client calls related to application updates, document requests, and closing instructions.
  • Assisted in sales efforts by preparing preliminary loan documents, following up with leads, and ensuring file readiness.
  • Coordinated with lenders to submit and track applications, resolving issues quickly to avoid delays in funding.
  • Monitored key compliance items such as insurance documentation, discharge tracking, and tax confirmations.
  • Maintained a secure and accurate repository of mortgage and legal files, ensuring readiness for audits.
  • Investigated penalties and late fees, proactively resolving issues to maintain positive client relationships.
  • Created internal reports for application tracking and post-closing conditions, improving team efficiency.
  • Gained hands-on experience with platforms like Filogix and Velocity to assist with underwriting support tasks.

Education

Postgraduate Diploma - Marketing & Entrepreneurship

Trent University
Peterborough, ON
01.2019

Bachelor of Business Administration (BBA) -

Guru Gobind Singh Indraprastha University
Delhi, India
01.2016

Skills

  • Residential & Commercial Mortgage Underwriting
  • Credit Risk Assessment & Financial Review
  • Client Engagement & Deal Follow-ups
  • Sales Calls & Cross-Selling Opportunities
  • Loan Origination Systems: Filogix, Velocity, Boss
  • Application Packaging & Condition Fulfillment
  • Regulatory Compliance & Documentation Accuracy
  • Post-Closing Administration & Audit Readiness
  • Time Management & Multitasking
  • Microsoft Office (Excel, Word, Outlook)
  • Credit analysis
  • Compliance assessment
  • Sales coordination

References

Available upon request

Timeline

Mortgage Underwriter

Infinite Mortgage Solutions
02.2023 - Current

Mortgage Administrator

Lendinghub.ca
12.2021 - 01.2023

Postgraduate Diploma - Marketing & Entrepreneurship

Trent University

Bachelor of Business Administration (BBA) -

Guru Gobind Singh Indraprastha University
Yashika Chopra