Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yashdeep Brar

Prince George,BC

Summary

Yashdeep Singh Brar, Profession - Aviation and currently working for Westjet Airlines and previously Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Detail-oriented feam player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills. Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demean-or and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Customer Service Lead

WestJet Airlines
07.2023 - Current
  • Booking, Checking in guests and explaining about their flight fair and more information
  • Assisting Guests to obtain the best Customer Service experience from Westjet using professional attitude and knowledge
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Responded to customer calls and emails to answer questions about products and services.

Assistant Manager

YM INC
12.2022 - 07.2023
  • Made hiring recommendations to increase company's productivity and profitability with quality workers
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Monitored security to protect employees, customers and property also developed strategy to increase sales and drive profits
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Baker

Tim Hortons
08.2021 - 04.2022
  • Trained and supervised new employees on bakery operations and procedures
  • Operated and maintained bakery equipment, including ovens and mixers
  • Created appealing displays to showcase products in bakery
  • Collaborated with team members to complete tasks and maintain smooth running of bakery
  • Cleaned and maintained kitchen equipment
  • Packaged finished products for sale.

Server

China Cup Buffet
08.2019 - 08.2020
  • Bussed and reset tables to keep dining room and work areas clean
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Used slow periods to restock supplies, ice, trays, and delivery bags
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
  • Inspected dishes and utensils for cleanliness.

Education

Health And Science - Kinesiology

College Of New Caledonia
Prince George, BC
07.2022

Skills

  • Recruiting and interviewing
  • Staff supervision
  • Key holder experience
  • Account management
  • Technical Support

Languages

English
Full Professional

Timeline

Customer Service Lead

WestJet Airlines
07.2023 - Current

Assistant Manager

YM INC
12.2022 - 07.2023

Baker

Tim Hortons
08.2021 - 04.2022

Server

China Cup Buffet
08.2019 - 08.2020

Health And Science - Kinesiology

College Of New Caledonia
Yashdeep Brar