Yashasvi Rana
Kitchener,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures.
Overview
2
2
years of professional experience
Work History
Sales Associate
Jan Hair Salon
06.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier
Jan Hair Salon
06.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Set up new sales displays each week with fresh merchandise.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Sales Representative
Sonalika International Tractors
01.2022 - 03.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
High School Diploma -
Office Managemant
Hoshiarpur ,punjab 12.2022
High School Diploma -
Accounting
Hoshiarpur ,punjab08.2020
Skills
- Retail Store Operations
- Sales Goal Attainment
- Personal Shopping
- Meeting Deadlines
- Verbal and Written Communication
- Listening Skills
- Hospitality and Accommodation
- Dining Area Maintenance
- Stockroom Organizing
- Customer Seating
- Credit and Cash Transactions
- Dispute Mediation
- Cash Handling Accuracy
- Restock Shelves
- Teamwork and Collaboration
- Self-Checkout Assistance
- Effective Selling Techniques
- Product Promotion
- Excellent People Skills
- Cash Register Operation
- Sales Forecasting
- Microsoft Access
- Documentation and Recordkeeping
- Registration Documents
- Complex Problem-Solving
- Sales Expertise
- B2B Sales and Customer Service
- Acquire New Business
- Monitor Security
- Suggestive Selling
- Sales Training
- Returns and Refunds
- Serve Customers
- Sales and Marketing
- Verbal Communication
- Inventory Tracking
- Product and Service Sales
Timeline
Sales Associate
Jan Hair Salon
06.2023 - 08.2023
Cashier
Jan Hair Salon
06.2023 - 08.2023
Sales Representative
Sonalika International Tractors
01.2022 - 03.2023
High School Diploma -
Office Managemant
High School Diploma -
Accounting
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