YASHASVI AGGARWAL
Olds,Canada
Summary
A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
9
9
years of professional experience
Work History
Electronic sales associate
OSL Retail Services
03.2024 - Current
- Demonstrated mastery of sales techniques by actively listening to customers’ concerns and offering them products that address their needs.
- Processed transactions such as payments, returns and coupons quickly and effectively to avoid prolonged customer wait times
- Resolved the customers’ complaints and offered retention offers, lowering service cancellations.
- Recommended products to customers that complemented or enhanced their current purchase, effectively upselling smaller ticket items consistently.
Inventory Auditor
WIZ International
11.2023 - 03.2024
- Reviewed and completed modular according to company guidelines
- Ensured that merchandise was properly stocked, labelled and priced
- Provided good customer service by being helpful, tactful and courteous
- Recorded the type, quantity and value of stock on hand via computerised or manual inventory methods
- Entered all inventory into the database system using the computer.
Store Manager
Cake and Bake
11.2020 - 08.2023
- Managed inventory and shipments for the bakery, ensuring timely and accurate deliveries
- Oversaw a team loading and unloading bakery supplies, emphasizing safety and efficiency
- Coordinated with suppliers and maintained accurate records of incoming and outgoing shipments
- Rotated merchandise and displays to feature new products and promotions
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
Admin & Sales Coordinator
Prime Collections
07.2015 - 09.2020
- Handled customer inquiries by staying current on market and industry trends and finding unique solutions
- Kept detailed sales and customer information records in CRM software, updating the database regularly to maintain top-notch service
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Presented Glassware products during retail trade shows to increase market share and make connections with potential customers
- Improved productivity by increasing customer communication and responding to feedback.
Education
BBA - Business Administration
Amity University
IndiaSkills
- Customer Service
- Supply Chain Management
- Microsoft Applications
- Inventory management
- Team leadership
- Safety protocols compliance
- Effective communication
- Time management
- Maximizing Profitability
- Team Leadership
- Stakeholder Management
- Sales and Operational Expertise
- Database Management
Languages
English
Hindi
Punjabi
Urdu
Timeline
Electronic sales associate
OSL Retail Services
03.2024 - Current
Inventory Auditor
WIZ International
11.2023 - 03.2024
Store Manager
Cake and Bake
11.2020 - 08.2023
Admin & Sales Coordinator
Prime Collections
07.2015 - 09.2020
BBA - Business Administration
Amity University
Similar Profiles
Aakash PatelAakash Patel
Sales Associate at OSL Retail ServicesSales Associate at OSL Retail Services
Khaldoon ShahidKhaldoon Shahid
Neighborhood Marketing Representative at OSL Retail Services / Bell CanadaNeighborhood Marketing Representative at OSL Retail Services / Bell Canada
Hayden ServageHayden Servage
Sales Supervisor at OSL Retail ServicesSales Supervisor at OSL Retail Services