Yashandeep Singh
Brampton,ON
Summary
Dynamic and detail-oriented professional with extensive experience in reception management at Staxx Express. Proven ability to enhance customer service and streamline appointment setting. Skilled in multi-line phone operation and adept at fostering effective communication, ensuring a seamless experience for visitors and team members alike. Committed to optimizing office efficiency and support.
Overview
5
5
years of professional experience
Work History
Receptionist Administrator
Staxx Express
2024.08 - Current
- Greeted visitors and directed them to appropriate personnel or departments.
- Answered incoming calls, relaying messages accurately to relevant staff members.
- Managed scheduling for meetings, maintaining organized calendar for team members.
- Assisted in maintaining office supplies inventory, ensuring timely replenishment.
Line Leader
Intelcom
2023.03 - 2024.07
- Supervised daily production activities to ensure efficiency and adherence to quality standards.
- Trained new team members on operational procedures and safety protocols.
- Monitored equipment performance and reported maintenance needs to minimize downtime.
- Collaborated with team members to optimize workflow and improve productivity.
Dispatcher
D & D Logistics
2022.11 - 2023.03
- Coordinated logistics and dispatching operations to optimize route efficiency and reduce delays.
- Monitored vehicle locations in real-time using GPS tracking systems for improved service delivery.
- Handled emergency situations by rerouting drivers and communicating effectively with all parties involved.
Receptionist
Hyundai
2020.12 - 2021.10
- Managed front desk operations, ensuring efficient patient flow and optimal customer service.
- Coordinated appointment scheduling and maintained accurate records in electronic management systems.
- Assisted visitors with inquiries, providing clear information about services and facilities.
- Developed effective communication with team members to enhance patient experience and satisfaction.
Education
High School Diploma -
Yorkville University
Yorkville, None2023-03
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
Timeline
Receptionist Administrator
Staxx Express
2024.08 - Current
Line Leader
Intelcom
2023.03 - 2024.07
Dispatcher
D & D Logistics
2022.11 - 2023.03
Receptionist
Hyundai
2020.12 - 2021.10
High School Diploma -
Yorkville University