YASHAB JOSHI
Brampton,ON
Summary
To gain employment in an institute that consistently offers me a positive atmosphere to utilize all my skills and abilities for the development of the organization and enhance my knowledge while working to bring out the best in me for the service of the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Elite Security
09.2020 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
IT Support Specialist
Eminence AV
05.2023 - 08.2023
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Managed backup and recovery of data assets to safeguard system availability.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Computing Support Assistant
IHGI
07.2021 - 11.2021
- Answered phone calls promptly and professionally, directing callers to appropriate personnel.
- Created, prepared, and delivered reports to various departments.
- Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for seamless office functionality.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Cloud Computing
Loyalist College
Toronto, ONBachelors - computer applications
Innocent Hearts Group of Institutions
Skills
- Communication
- Safety and compliance
- Training and development
- Decision Making
- Data evaluation
- Quality Assurance
- Analysis
- First Aid/CPR
- Multitask
- Collaboration
- Carrier Relations
- Customer Relationship Management
- Database Maintenance
- Critical Thinking
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- AZ900- Microsoft
Timeline
IT Support Specialist
Eminence AV
05.2023 - 08.2023
Computing Support Assistant
IHGI
07.2021 - 11.2021
Security Officer
Elite Security
09.2020 - Current
Cloud Computing
Loyalist College
Bachelors - computer applications
Innocent Hearts Group of Institutions
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