YASH TITAWALA
Brampton,ON
Summary
Dedicated and reliable professional with strong experience in customer service, animal care, and daily operational support. Skilled in handling multiple responsibilities with efficiency, including check-in/check-out procedures, cleaning and maintenance tasks, and ensuring a safe and welcoming environment. Experienced in dog daycare and boarding settings, with proven ability to monitor animal behavior, provide quality care, and maintain high standards of cleanliness and organization. Recognized for being dependable, hardworking, and adaptable to both independent and team-based roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Animal Daycare Attendant
Park 9 Dog Resort & Spa
10.2024 - Current
- Supervised 15–30 dogs per shift in playgroups, ensuring safe and positive social interactions.
- Monitored animal health and behavior, ensuring timely reporting to management.
- Enforced safety procedures for dogs of varying breeds, sizes, and temperaments, reducing incidents
- Collaborated with a team of 5–8 attendants to manage group rotations and maintain a smooth daycare environment.
- Sanitized food/water bowls, bedding, and toys nightly to ensure a healthy environment for the next day.
Daycare and Store Management
Snuggles and Cuddles Dog Daycare
01.2024 - 09.2024
- Managed daily check-in and check-out of 10+ dogs, verifying records, updating owners, and ensuring smooth transitions.
- Handled inventory management by receiving, stocking, and organizing products weekly for the smooth functioning .
- Supervised both small and big dogs group respectively ensuring proper interaction with minimal chances of incidents.
- Gave baths and brush-outs to the dogs visited for grooming.
- Maintained cleanliness during shifts and overnight to ensure readiness for next opening.
Trip Counselor & Administration
Rimor Tours (Tripfactory)
09.2022 - 12.2023
- Achieved top-selling status as Trip Counsellor in 2023, generating $150,000 in sales.
- Increased package sales by 35% year-over-year through effective upselling of premium services.
- Consistently met 95% of monthly sales targets, driving revenue growth.
- Managed CRM database with over 300 active clients to enhance loyalty and repeat business.
- Resolved client issues efficiently, maintaining a 95% satisfaction rate.
- Processed payments while ensuring accurate transaction records.
Education
Bachelor of Business Administration - Finance
SDJ International College
Surat, IndiaGraduate Certificate - Human Resources & Business Management
Algoma University
Brampton, ONSkills
- Customer services excellence
- Leadership & Team development
- Public speaking
- Attention detail documentation
- Quick learner & versatile professional
- Multitasking
Certification
The Ontario Human Rights Code (OHRC)
Timeline
Animal Daycare Attendant
Park 9 Dog Resort & Spa
10.2024 - Current
Daycare and Store Management
Snuggles and Cuddles Dog Daycare
01.2024 - 09.2024
Trip Counselor & Administration
Rimor Tours (Tripfactory)
09.2022 - 12.2023
Bachelor of Business Administration - Finance
SDJ International College
Graduate Certificate - Human Resources & Business Management
Algoma University