YASH THAKKAR
Peterborough
Summary
I intend to build a career in a leading organization with sustainable, ethical environment driven by technology, with committed and dedicated people. Ready to utilize my skills and passion to further the mission of a company. Technologically adept, offering experience with work efficiency to achieve my career aspirations within this competitive business world. Bringing forth a positive attitude and the willingness and motivation to learn something new.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CAP 2 Supervisor
Walmart
02.2022 - 03.2024
- Enhanced team efficiency by streamlining processes and implementing new inventory management techniques.
- Optimized productivity by closely monitoring employee performance and providing constructive feedback.
- Reduced shrinkage with vigilant loss prevention strategies and thorough investigation of discrepancies.
- Improved customer satisfaction by addressing complaints promptly and ensuring consistent staff adherence to excellent service standards.
- Boosted sales through effective merchandising, strategic product placement, and compelling in-store displays.
- Exceeded departmental goals by motivating employees to meet or surpass individual performance targets consistently.
- Managed employee scheduling to support optimal staffing levels during peak hours while minimizing overtime costs.
CAP 2 Associate
Walmart
10.2021 - 01.2022
- Improved customer satisfaction by consistently maintaining a clean and organized sales floor.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Reduced instances of out-of-stock items by diligently monitoring product availability and promptly replenishing merchandise.
- Ensured timely completion of tasks by effectively prioritizing workload and collaborating with team members.
Customer Experience Salesfloor Associate
Walmart Canada
10.2020 - 10.2021
- Greet and acknowledge all customers in a friendly professional manner and provide quick, responsive customer service while being attentive to detail
- Understand and respond appropriately to customer and employee inquires
- Responded to inbound telephone inquiries as well as multitasking with assisting customers
- Focused on commitment to customer service, with the ability to build productive relationships
- Arranging and recovering the products to provide a seamless shopping experience.
Education
Supply Chain Management - Global logistics -
Fleming College
Peterborough, ON12.2020
International Business Management -
Fleming College
Peterborough, ON04.2020
Bachelor's in Business Administration (IT) - Information Technology
Semcom
Anand, IN04.2018
Skills
- Employee Training
- Stock replenishment
- Driver relations
- Product Sorting
- Merchandising Strategies
- Effective Leadership
- Staff Motivation
- Warehouse Operations
- Task Delegation
- Sales strategy development
- Customer Service Management
- Inventory Control
Certification
- Canadian International Freight Forwarding Association (CIFFA) certification
- Safety on the move operator training certification by Raymond Johnston Equipment (Power equipment trained)
Availability
Full Time Available: - All Days
Volunteer Experience
Event Management, Marketing the event to attract college crowd., Encouraging for participation in events., Arranging the funds required by dealing with potential sponsors and maintaining good relations.
Languages
Gujarati
Native or Bilingual
Hindi
Full Professional
English
Professional Working
Timeline
CAP 2 Supervisor
Walmart
02.2022 - 03.2024
CAP 2 Associate
Walmart
10.2021 - 01.2022
Customer Experience Salesfloor Associate
Walmart Canada
10.2020 - 10.2021
Supply Chain Management - Global logistics -
Fleming College
International Business Management -
Fleming College
Bachelor's in Business Administration (IT) - Information Technology
Semcom
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