PREETIKA SHARMA
Surrey,BC
Summary
- Consistently recognized for providing the best customer service. - Persuasive communicator with strong listening, writing, and verbal skills. - More than 1.5 years experience as a customer service representative.
Overview
1
1
year of professional experience
Work History
Security guard
BDS visual security
Cashier
Burger King
01.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
CUSTOMER SERVICE
JOYCE LAUNDROMAT
11.2023 - 01.2024
Crew Member
Domino's
08.2023 - 11.2023
- Assisted customers with placing orders at the drive-thru and front counter. - Operated computerized cash registers and credit card machines. - Primary job duties included ringing up the purchases, scanning coupons, preparing meals and ensuring customer satisfaction.
Education
Associates of arts -
Coquitlam college
Skills
- Customer Service
- Sales
- Communication
- Training
- Cooking
- Verbal and written communication
- English fluency
- Document Preparation
Availability
Availability- anytime except Tuesday and Thursdays and Friday friday available after 12
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
CUSTOMER SERVICE
JOYCE LAUNDROMAT
11.2023 - 01.2024
Crew Member
Domino's
08.2023 - 11.2023
Cashier
Burger King
01.2023 - 08.2023
Security guard
BDS visual security
Associates of arts -
Coquitlam college
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