Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yash Shah

Mumbai,Maharashtra

Summary

Experienced professional with a customer-focused approach and expertise in strategic supply chain management. Skilled at improving operational efficiency and providing exceptional service. Consistently surpasses sales targets and optimizes inventory turnover. Demonstrated ability to streamline processes, coupled with strong leadership and team management skills. Dedicated to maintaining high standards of performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Inventory Analyst

Paradies Lagardère
12.2022 - Current
  • Increased operational efficiency by 30% and product level forecast by 60%, by redesigning stock layout and implementing optimized picking routes to reduce retrieval times using SAP Fiori
  • Improved inventory replenishment processes, coordinating closely with vendors to ensure compliance with forecast requirements, which resulted in a 25% reduction in lead times.
  • Monitored inventory expiration dates meticulously, implementing proactive measures to prevent product spoilage, resulting in a 15% reduction in potential losses due to expired stock.

Supply Chain Analyst

Hastimal Manikchand (HM Supermarket)
03.2020 - 08.2022
  • Optimized inventory turnover by 50% through implementing a new demand forecasting system (GoFrugal ERP), resulting in a reduction of carrying costs and increased profitability.
  • Streamlined total acquisition cycle by integrating purchasing, material planning, scheduling, and logistics functions, resulting in enhanced operational efficiency by 30%.
  • Proficient in leveraging the Profit Leverage Effect to drive cost-saving initiatives and maximize profitability.
  • Reduced inventory errors by over 95% through root cause analysis and targeted improvements using Microsoft Excel and Google Sheets.

Inventory Manager

Hastimal Manikchand (HM Supermarket)
04.2019 - 03.2020
  • Developed an online platform like SAP inventory management for the company with minimum investment, facilitating seamless transactions for customers, and increasing 50% in customer turnaround ratio.
  • Trained and managed a team of 20 people to meet the KPI and SLA.
  • Processed Business-to-Consumer (B2C) orders for FMCG items, each consisting of 30+ items, improving efficiency accuracy and timely delivery by more than 35%.
  • Migrated data from Retail Soft ERP to Zoho Books and Go Frugal ERP system.

Customer Service Supervisor

Hastimal Manikchand (HM Supermarket)
12.2018 - 03.2020
  • Enhanced customer satisfaction by 50% by reducing the wait time and streamlining support processes.
  • Assisted customers with transaction errors and promptly resolved issues related to financial transactions, maintaining a high level of customer satisfaction of 99%.
  • Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 8% annually.

Assistant System Engineer

Tata Consultancy Services
11.2017 - 11.2018
  • Collaborated with MTN, a telecommunications client in South Africa, to establish new accounts and maintain existing ones, ensuring client satisfaction and retention by 99%.
  • Created and managed user accounts for MTN using Siebel and Salesforce platforms, ensuring accurate setup and seamless access for enhanced operational efficiency.
  • Generated and submitted daily reports while debugging live environment servers, ensuring optimal performance and timely issue resolution.

Education

International Business Management -

Seneca College of Applied Arts and Technology
04.2024

Supply Chain Management - undefined

Humber College
04.2023

Electronics and Telecommunication - undefined

Mumbai University
05.2017

Skills

  • Integration of supply chain processes
  • Leadership in team settings
  • Analytical skills in strategy
  • Experience with ERP systems
  • Communication and Interpersonal Skills
  • Strong technical skills
  • Flexibility and analytical thinking
  • Inventory management analysis
  • Lean principles
  • SAP
  • ERP
  • Microsoft Excel

Certification

  • Material Requirement Planning (MRP) Strategies in SAP.
  • CSCMP Supply Chain Foundation.
  • Inventory Management
  • Business Analyst
  • Power BI Certification

Timeline

Inventory Analyst

Paradies Lagardère
12.2022 - Current

Supply Chain Analyst

Hastimal Manikchand (HM Supermarket)
03.2020 - 08.2022

Inventory Manager

Hastimal Manikchand (HM Supermarket)
04.2019 - 03.2020

Customer Service Supervisor

Hastimal Manikchand (HM Supermarket)
12.2018 - 03.2020

Assistant System Engineer

Tata Consultancy Services
11.2017 - 11.2018

Supply Chain Management - undefined

Humber College

Electronics and Telecommunication - undefined

Mumbai University

International Business Management -

Seneca College of Applied Arts and Technology
Yash Shah