Yash Shah
Toronto,ON
Summary
Highly motivated and results-driven Business Development Manager with a strong passion for driving sales, providing exceptional service, and ensuring operational excellence. Seeking an opportunity to utilize leadership skills and passion for excellence to make a significant impact within a dynamic retail environment.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate Cashier
Paradies Lagardere
12.2022 - Current
- Achieved highest sales of over $17,000 by maintaining store visual appeal, engaging customers, and strategically promoting specific merchandise.
- Executed end-of-shift cashout operations in strict accordance with store policies, meticulously maintaining precise counts and comprehensive receipt records.
- Demonstrated exceptional flexibility by consistently being available to work various shifts, and readily assisted in emergency situations .
- Responsible to replenish the stock and order inventory to achieve sales of $80000 for the week.
- Swiftly managed my work load in the fast paced Airport environment.
Business Development Manager
Hastimal Manikchand (HM Supermarket)
03.2021 - 08.2022
- Facilitated collaboration and coordination among various company departments to devise innovative strategies, capitalizing on emerging customer and market trends.
- Demonstrated adeptness in strategic negotiation and sales closing techniques, resulting in the acquisition of 35 new accounts within a span of 5 months.
- Launched an e-commerce business leveraging existing technology and without any upfront investment by utilizing Google App Sheet and MS Excel.
- Reinforced established quality control standards and followed procedures for optimal customer interactions and reducing complaints by 50%.
- Managed customer relations regarding failed transactions and improved satisfaction rate by 90%.
- Monitored metrics and developed actionable insights to improve efficiency and performance by 25%.
Warehouse Operations Supervisor
Hastimal Manikchand (HM Supermarket)
08.2019 - 03.2021
- Supervised and fulfilled warehouse orders for scheduled delivery or pickup. Efficiently managed incoming deliveries by receiving, scanning, and accurately updating order information in the internal database.
- Utilized strategic warehouse design techniques to optimize space utilization for stocking while ensuring efficient movement in high-volume traffic zones.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
Assistant System Engineer
Tata Consultancy Services
11.2017 - 11.2018
- Implemented diverse user support tracking metrics to effectively track and address system errors and issues reducing them by 60%
- Professionally analyzed and managed software patches and versions essential for seamless operating system upgrades.
- Vigorously monitored technical integrity of assigned work orders and deliverables upholding rating of 98%.
Education
Post-Graduate Certificate - Business Management
Seneca College of Applied Arts And Technology
North York, ON04.2024
Post-Graduate Certificate - Supply Chain Management
Humber College
Toronto, ON04.2023
Bachelor's Degree in Engineering - Electronics and Telecommunications
Fr. Conceicao Rodrigues Institute of Technology
Mumbai, India05.2017
Skills
- Customer relationship management
- Forecasting ability
- Key decision making
- Warehouse Logistics
- Order picking and processing
- Staff Management
- Cost reduction
- Procurement
Accomplishments
- Awarded with the 'On the Spot Award' for excellence in Ready service and timely completion of task
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Retail Sales Associate Cashier
Paradies Lagardere
12.2022 - Current
Business Development Manager
Hastimal Manikchand (HM Supermarket)
03.2021 - 08.2022
Warehouse Operations Supervisor
Hastimal Manikchand (HM Supermarket)
08.2019 - 03.2021
Assistant System Engineer
Tata Consultancy Services
11.2017 - 11.2018
Post-Graduate Certificate - Business Management
Seneca College of Applied Arts And Technology
Post-Graduate Certificate - Supply Chain Management
Humber College
Bachelor's Degree in Engineering - Electronics and Telecommunications
Fr. Conceicao Rodrigues Institute of Technology
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