Yash Patel
Nanaimo,BC
Summary
Accomplished and energetic supervisor with a solid history of achievement in retail and fast food. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include supervising and managing store and employees, up-selling products and making customers feel appreciated and welcome in any situation.
Overview
6
6
years of professional experience
Work History
Shift Manager
KFC/ Tacobell
Nanaimo , British Columbia
05.2023 - Current
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Reviewed financial statements to meet targets during shift.
- Trained new employees on company policies, procedures, and job responsibilities.
- Review financial statements, sales, and activity reports, and other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement.
- Manage staff, keeping employees on track.
- Manage cash drawers, ensuring the correct amount of cash at all times.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Shift Manager
KFC
North Vancouver, Canada
04.2021 - 05.2023
- Review financial statements, sales, and activity reports, and other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement.
- Manage staff, keeping employees on track.
- Manage cash drawers, ensuring the correct amount of cash at all times.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Customer Service Representative
KFC
North Vancouver, Canada
10.2019 - 04.2021
- Handled cash and other transactions.
- Assist customers with complaints about the product they bought.
- Greet customers when entering the store.
- Maintain a clean and orderly restaurant and workplace.
- Stock all areas of the store when needed.
Cashier
McDonald's
Vancouver, Canada
01.2019 - 05.2019
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
GED - Business Operations Management
British Columbia institute of technology
High School Diploma - Commerce
India international school
Skills
- Active Learning
- Administration and Management
- Food Production
- Customer and Personal Service
- Mathematics
- Active Listening
- Critical Thinking
- Sales and Marketing
- Staff Management
- Microsoft Excel Expertise
Timeline
Shift Manager
KFC/ Tacobell
05.2023 - Current
Shift Manager
KFC
04.2021 - 05.2023
Customer Service Representative
KFC
10.2019 - 04.2021
Cashier
McDonald's
01.2019 - 05.2019
GED - Business Operations Management
British Columbia institute of technology
High School Diploma - Commerce
India international school