YASH MALHOTRA

A dedicated and ambitious Bachelor of Science, Biology graduate with a professional background working across various academic, research, and client-centered environments. Goal-oriented with strong critical thinking and analytical problem-solving abilities, readily adapting to change, prioritizing tasks, and balancing demands to exceed expectations in every new challenge undertaken.

Upon Request

• Dedicated and unwavering commitment to customer service with the ability to build productive relationships, resolve issues, and foster trust.
• Work effectively both independently and collaboratively with interdisciplinary professionals, swiftly adapting to and prioritizing workload
• Proven ability to prioritize deliverables and attend to concurrent tasks in high energy environments, with a dedicated and results-oriented work ethic.
• Invoke compassion, sensitivity, and cultural competency in all interactions with bilingual proficiency in English and French; reliable in providing non-judgmental and culturally sensitive service.
• Communicate confidently across all professional levels, recognized by peers, management, and customers for handling sensitive issues with tact and professionalism.
• Proficient in various software, tools, and programs, including Microsoft Office Suite; able to learn and adapt to new technologies as directed.

• Volunteer, Winnipeg Harvest, Winnipeg, MB, 2021, Present, Volunteer to support a local food bank with the aim to minimize the number of Winnipeggers impacted by food scarcity. Receiving donations, packaging boxes, and distributing to those who require additional assistance.

• Treasurer, Rotaract Club, Summer 2017, Effectively managed and balanced club finances (in excess of $50,000.00). Funds were raised through special events and donated to various charity organizations at the end of the year.

• Medlife Volunteer, Medlife, 09/2015, 02/2017, Assisted in fundraising efforts for a medical mission trip to Peru and Ecuador during Reading Week of February 2016 and 2017. Provided empathetic and informed medical care to patients with diverse health challenges, built homes, wells, and other infrastructure in a third-world country.
• Co-Founder, Ever Wonder, 09/2015, 04/2017, Developed and managed the design/marketing of an app to improve peer-to-peer communication through anonymous questions and answers. Led a cross-functional team through all phases of development, delivery of the application, and marketing efforts to the user base.
• Judicial Committee Member, Alma Mater Society, Queen's University, Kingston, ON, 08/2014, 04/2015, Served on the ruling body of the AMS Non-Academic Discipline system, acting as a check-and-balance to determine restorative sanctions in non-settlement cases. Further developed critical thinking and communication skills through consideration of cases and debate with fellow committee members.
• Vice President, Internal Affairs, OneProsper, Queen's University, Kingston, ON, 02/2014, 04/2015, Championed the economic empowerment of farmers in rural India through drip irrigation techniques for sustainable agriculture practices. Maintained responsibility for the planning and execution of club activities, overseeing membership, volunteer coordination, and balancing club budget and related financial records alongside the VP External Affairs.

• Standard First Aid with CPR + AED
• Security Guard, Queen's University
• Smart Serve