Yash Lalani
Kitchener,ON
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Great interpersonal skill and ability to work individual and team environment. Seeking opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Lead Design Consultant
Blindstogo
12.2019 - Current
- Consults with clients to identify needs, budget, preferences, safety requirements and purpose of space to recommend the appropriate blinds.
- Consults client over the call and in store
- Advise on selection of blinds to match and coordinate with colours, finishes, materials, window treatments, furniture, floor and wall coverings, as well as interior and exterior lighting.
- Troubleshoot technical problems related to blinds and resolve customer service issues. Offer after sale support to customers.
- Promote sales to clients and calculate the cost of purchasing the blinds according to their needs.
- Use SAP software to control business related functions
- Give individualized development feedback to co-workers.
- Knowledge of Microsoft applications used in daily basis (Word, PowerPoint, formulas and Microsoft Outlook)
- Working knowledge of SharePoint
Customer Sales Representative
Circle K
12.2017 - 09.2019
- Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold. Performs multitasking operation of fuel console, lottery machine, money order machine, telecom transactions, etc.
- Provides prompt & courteous customer service. Inspect store facilities and equipment for safety, cleanliness & proper working order.
- Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries. Control merchandise, cash shortages, and other selling expenses. Assists in maintaining proper inventory levels and audits.
Brand Ambassador
Mosaic
04.2018 - 12.2018
- Engage with Customers directly in-store at a large national retailer to generate sales opportunities. Educate Customers on our products and services and schedule in-home sales appointments with customers.
- Identify high potential customers, and build report based on quick interactions. Embody our brands and our corporate values, communicating clearly and concisely with clients.
- Maintain the highest level of professionalism and go above and beyond to treat customers like family. Maintain up to date product knowledge.
Education
Post Graduation - Global Business Management
Fleming College
Peterborough, ON04.2019
BBA - Management
R.P.Bhalodia
04.2017
Skills
- Collaboration skills
- Computer literate
- Creative and artistic
- Multi-tasking abilities
- Design strategy
- Team management
- Excellent verbal and written communication skill
- Sales closing
- Time management
- Strong motivated mindset
- Problem solving skill
- Excel XLS
Timeline
Lead Design Consultant
Blindstogo
12.2019 - Current
Brand Ambassador
Mosaic
04.2018 - 12.2018
Customer Sales Representative
Circle K
12.2017 - 09.2019
Post Graduation - Global Business Management
Fleming College
BBA - Management
R.P.Bhalodia
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