Yash Kumar
Sault Ste. Marie
Summary
A results-driven leader with a track record of managing teams, driving profitability, and optimizing operations across multiple sectors. Experienced in managing P&L, recruitment, and team development. Demonstrated ability to scale businesses and teams, improve efficiency, and maintain strong relationships with both internal and external customers. Currently seeking to apply my operational and leadership skills in a challenging Amazon DSP role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Supervisor
North East Regional Security Services
08.2025 - Current
- Managed a team of 10+ security personnel, ensuring high standards of safety, compliance, and operational efficiency.
- Led the recruitment and onboarding of 15+ new employees, reducing turnover by 10% through improved training and integration processes.
- Managed the security department's budget, optimizing operational costs and achieving financial goals within budgetary constraints.
- Created a safe, productive work environment that contributed to a 25% reduction in security-related incidents.
- Developed safety protocols that ensured a secure working environment while maintaining high levels of employee satisfaction and performance.
Self-Employed
Amazon FBA Seller
11.2024 - Current
- Successfully managed the P&L for my Amazon FBA business, driving profitability by 20% in the first quarter through strategic pricing, marketing campaigns, and optimizing inventory management.
- Built and maintained strong relationships with customers, resulting in high customer retention and repeat business.
- Managed product sourcing, listing optimization, and fulfilment processes, ensuring all operations ran smoothly and efficiently.
- Used data-driven decisions to scale operations and improve product offerings.
Delivery Driver
UberEats
02.2022 - Current
- Consistently maintained a 4.9-star customer rating through timely deliveries and customer-first service.
- Optimized delivery routes, reducing fuel costs and improving delivery times by 15%, ensuring cost-effective operations.
- Developed strong customer relationships by ensuring excellent service and quick resolution of any issues, contributing to an increase in repeat customers.
Delivery Driver
SkipTheDishes
01.2021 - Current
- Efficiently delivered food orders, consistently meeting or exceeding company performance and safety standards.
- Reduced delivery times by optimizing routes, resulting in a 10% increase in overall customer satisfaction.
- Fostered a customer-focused approach, receiving excellent feedback and becoming a trusted member of the delivery community.
Cashier
Walmart
11.2020 - 10.2024
- Processed customer transactions efficiently, maintaining a high level of customer satisfaction and accuracy.
- Assisted with inventory management and stock replenishment, supporting the store’s operational needs.
- Consistently received recognition for excellent customer service and effective problem resolution.
Education
Bachelor - Computer Science
Algoma University
Sault Ste. Marie, ON12.2022
Skills
- Team Leadership & Staff Management (Managed teams of 10 employees)
- Profit & Loss (P&L) Management & Financial Planning
- Recruitment, Hiring & Onboarding (Hired and onboarded 20 employees)
- Customer Relationship Management (49-star rating on UberEats)
- Budget Management & Cost Optimization (Managed security operation budgets)
- Safety Protocols & Compliance
- Process Optimization & Continuous Improvement
- Seasonal Business Management
- Time Management & Multitasking
- Team leadership
- Staffing and scheduling
- Employee relations
Certification
- G License (3 years)
- First Aid License
- Security License
- Smart Serve Certificate
Languages
English (Fluent)
Hindi (Fluent)
Punjabi
Full Professional
Accomplishments
- Successfully grew the P&L for my Amazon FBA business, increasing profitability by 20% within the first quarter.
- Successfully recruited and onboarded 20+ employees across multiple roles, contributing to a strong and cohesive team.
- Implemented cost-saving strategies in my security role, reducing operational costs by 10% and decreasing security incidents by 25%.
- Increased delivery efficiency by 15% at UberEats through optimized route planning and time management.
Leadership & Problem-Solving
Leadership Style: A hands-on leader who believes in coaching and mentoring to help team members grow. I focus on creating an inclusive and positive work environment, recognizing and rewarding team achievements. This approach has led to improved employee performance and morale.
Problem-Solving: Demonstrated ability to innovate and find solutions to operational challenges. For example, I improved team efficiency by streamlining processes, reducing operational costs by 10% and improving team productivity.
Timeline
Security Supervisor
North East Regional Security Services
08.2025 - Current
Self-Employed
Amazon FBA Seller
11.2024 - Current
Delivery Driver
UberEats
02.2022 - Current
Delivery Driver
SkipTheDishes
01.2021 - Current
Cashier
Walmart
11.2020 - 10.2024
Bachelor - Computer Science
Algoma University
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