Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Quote
Interests
Hi, I’m

Yash Kapoor

Customer Support Representative
Calgary,AB
Yash Kapoor

Timeline

Team Leader - Project Management
Clevora Global Outsourcing Services LLP
04.2022 - 02.2025
Retail Sales Associate
Cobb Apparels Pvt Ltd
04.2020 - 04.2025
Delhi University
Associate of Arts from Programme
04.2019 - 08.2022
HR Executive
Talent Organizer
01.2019 - 04.2020
Guru Nanak Public School
High School Diploma
04.2015 - 03.2019

Work History

Clevora Global Outsourcing Services LLP

Team Leader - Project Management
04.2022 - 02.2025

Job overview

  • Developed comprehensive project plans, ensuring timely completion of tasks and delivering client satisfaction.
  • Maintained detailed documentation of all projects managed, establishing a valuable knowledge base for future reference.
  • Coordinated with stakeholders to identify project requirements, aligning goals and expectations for successful results.
  • Boosted team productivity by implementing agile methodologies that streamlined workflows and enhanced collaboration.

Cobb Apparels Pvt Ltd

Retail Sales Associate
04.2020 - 04.2025

Job overview

  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Talent Organizer

HR Executive
01.2019 - 04.2020

Job overview

  • Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in 70% retention rate increase.
  • Streamlined HR processes by implementing efficient workflows and reducing paperwork.
  • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
  • Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.

Overview

6
years of professional experience
7
years of post-secondary education

Education

Guru Nanak Public School
Delhi, IN

High School Diploma
04.2015 - 03.2019

University Overview

Delhi University
Delhi, IN

Associate of Arts from Programme
04.2019 - 08.2022

University Overview

Skills

Project scheduling

Scope management

Task delegation

Meeting facilitation

Innovation management

Cross-functional coordination

Planning and scheduling

Team collaboration

Project planning and development

Verbal and written communication

Project tracking

Relationship building

Advanced problem solving

Coaching and mentoring

Client relations

Work flow planning

Staff management

Processes and procedures

Project scope

Risk management

Team bonding

Data review

Vendor sourcing

Price quote preparation

Workforce training

Summary

Adaptable and motivated, bringing strong organizational and leadership skills to project management roles. Possesses solid foundation in project planning and coordination, coupled with advanced proficiency in task management and team collaboration. Committed to driving project success and fostering productive team environment.

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company Retreats

Quote

The price of anything is the amount of life you exchange for it.
Henry David Thoreau

Interests

Business Development

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Yash KapoorCustomer Support Representative