Yash Jain
Kitchener,ON
Summary
Results-oriented store manager with 2 years experience driving improvements to impact bottom-line success in the line and retail industry. Confident in the ability to manage teams in a fast-paced environment. Advocate for training and development to drive high performance among employees. Committed to continuous improvement and impacting team success.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Wings Up
65 University Ave E, Waterloo, ON N2J 2V8
01.2022 - 02.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Served as a Shift Supervisor responsible for ensuring smooth operations during busy shifts. I supervised a team of 10+ employees, overseeing their performance, providing guidance, and ensuring adherence to company standards. I managed inventory levels to prevent shortages and minimize waste, contributing to a 5% reduction in food costs. Handled customer orders and inquiries, ensuring accurate and timely service. Implemented promotional strategies that increased sales by 10% during peak hours. Maintained a clean and organized workspace, exceeding health and safety regulations. Collaborated with the management team to develop training programs for new hires, improving onboarding efficiency by 20%.
Education
Diploma in Business, Supply Chain and Operations Management, Marketing, Business Computing Applications, Business Mathematics -
Conestoga College
Kitchener, ON04.2025
Skills
- Regulate Compliance
- Staff Scheduling
- Inventory Management
- Safety Audits
- Cash Management
- Operation Management
- People Management
- Cost Analyses
- MS Office
- Communications
- Enhancing customer services
Professional Highlights
- Store Management: 3 years’ experience directing operations teams managing the day-to-day oversight of the store and keeping track of finances and merchandise.
- Efficiency Increase: Shifted speed of service time by 20% to promote quick efficient customer service.
- Hospitality Management: Responds to guest service complaints promptly, resolving problems and turning potentially negative situations into positive solutions.
Languages
English
Native or Bilingual
Timeline
Assistant Store Manager
Wings Up
01.2022 - 02.2024
Diploma in Business, Supply Chain and Operations Management, Marketing, Business Computing Applications, Business Mathematics -
Conestoga College