YASH GOSWAMI

Supported all road safety administrative functions, including scheduling, call handling for registrars, and processing documentation, ensuring 40% improvement in operational efficiency.

Collaborated with police, medical professionals, lawyers and other governmental units to assess drivers within and across Canada, making lives better by restricting unsafe drivers.

Dealt with 25-30 complex road safety oriented scenario on daily basis, helping enforce motor vehicle laws and regulations, contributing to a 60% improvement in enforcement efficiency and public safety.”

Demonstrated high emotional intelligence to effectively handle diverse client interactions, ensuring efficient service delivery and compliance

• Lead by example in consistently demonstrating GET Involved behaviors and promoting positive associate morale
• Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line
• Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness
• Ensure all Home Depot Standard Operating Procedures and policies in the Code of Conduct are communicated and adhered to by associates
• Observe associates and work activity within department(s) of responsibility, including ensuring appropriate departmental staffing levels to meet business needs
• Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility within store
• Communicate goals, priorities, and directions from store leadership to associates

• Maintaining client databases on office rental reservations
• Follow up with clients on payments
• Handling all data entry regarding customer payment and rental duration
• Handling account receivables, & payables by Cheque or Cash deposits
• Expense discrepancy tracking using Software such as XERO
• Worked with Accounting software NEXUDUS to keep track of client invoices and other accounting data
• Correspond with other service providers
• Monitor and document team and client activities to prevent and detect problems
• Perform other job tasks as assigned
• Assisting at the concierge with day to day administrative process
• Any other duties as assigned