YASH DAKWALA
Sydney,Nova Scotia
Summary
To secure challenging position in a reputed organizaion to expand my learning,knowledge and skills.Secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Care Executive
PVR Cinemas : Customer Care Executive
09.2022 - 04.2023
- Communicated with customers to identify needs and expectations.
Customer Service Assistant
Asopalav House
07.2021 - 03.2022
- Customer Service like any doubts to customer relating product and suggest the product according to they want
- Product like - Sarees , Shirt , Footware
Customer Care Executive
Gtpl Hathway
09.2020 - 03.2021
- Inform the customer about the new plans and solve the query regarding pending bill or recharge.
Customer Service Cashier
Reliance Digital
05.2019 - 03.2020
- Handling Counter - Cash , Customer Service
Education
Secondary School Certificate -
Divan-Ballubhai Madhyamik Shala
Higher Secondary School Certificate -
Divan-Ballubhai Madhyamik Shala
Bsc.IT (Information Technology) -
GLS UNIVERSITY
Skills
- Adaptability & Resilience
- Customer relationship management
- Leadership & communication skills
- Reports generations & analysis
- Highly energetic
- MS Word, Powerpoint, Excel
Certification
- July 2020: Published Research paper at IRJET (Cloud Backup & Recovery Techniques of Cloud Computing and a Comparison between AWS and Azure Cloud)
- Year 2013: Participated in Health Star Search competition (Government of Gujarat)
- Year 2017: Participation in the Himalayan Environment Exposure Camp in Manali, Himachal Pradesh
- Year 2018: Participated in Sports Tournament called SportsFesta at Shree Swaminarayan Institute of Technology, Gandhinagar
- Year 2019: Attended Workshops of Android & PHP at Way to Web Pvt. Ltd.
Accomplishments
- 4th Class : Taken Part in singing competition
- 5th Class: Won medals in 100M & 200M running competition
- Year 2010: Olympiad exam (General Knowledge) achieved 2nd rank in entire state 1st in entire school
- Year 2010 : Olympiad exam (Mathematics) achieved 126th rank in entire state
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Internship
- Musikaar Intern- Software Developer
- PVR Cinemas : Customer Care Executive
Declaration
I do hereby declare that all the above mentioned facts are true to the best of my Knowledge.
Personal Information
- Gender: Male
- Marital Status: Single
- Date of Birth: 1999-09-17
- Nationality: Indian
Additional Information
Availability : Sunday , Monday , Wednesday , Thursday , Friday , Saturday
Timeline
Customer Care Executive
PVR Cinemas : Customer Care Executive
09.2022 - 04.2023
Customer Service Assistant
Asopalav House
07.2021 - 03.2022
Customer Care Executive
Gtpl Hathway
09.2020 - 03.2021
Customer Service Cashier
Reliance Digital
05.2019 - 03.2020
Secondary School Certificate -
Divan-Ballubhai Madhyamik Shala
Higher Secondary School Certificate -
Divan-Ballubhai Madhyamik Shala
Bsc.IT (Information Technology) -
GLS UNIVERSITY
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