Yash Changlani
Regina,SK
Summary
Enthusiastic, optimistic, and highly motivated customer focused professional with extensive experience working hospitality, administrative, marketing, and operational areas. Abilities of managing workflow in a professional manner. Positive approach with great leadership skills, always ready for a change with the ability adapting pristine environment in no time.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Conexus Credit Union
11.2020 - 04.2021
- Working closely with our members on a day-to-day basis to assist them in working toward realizing their individual financial goals
- Building solid relationships and become a trusted financial partner, who proactively uncovers and identifies member needs through meaningful conversations
- Providing solutions and alternatives, including accounts and mid-level consumer investments and lending products and services
- Handling all kind of banking frauds
- Working in lending products like Credit cards, Quick line, personal loans and consolidate loans
Product Specialist
CAPITAL FORD LINCON
04.2021 - 03.2022
- Sales Dynamo: Be the driving force behind our sales success! Connect with customers, understand their needs, and guide them through the exhilarating process of choosing their perfect vehicle
- Relationship Builder: Cultivate lasting relationships with customers
- Your charisma and knowledge will make every interaction memorable, turning customers into lifelong advocates
- Goal Crusher: Set ambitious sales targets and exceed them! Your determination and passion will propel you to the top of the sales leaderboard
- Product Expert: Become a walking encyclopedia of automotive knowledge
- From horsepower to safety features, you'll educate customers and ignite their passion for our vehicles
Territory Sales Manager
MINHAS SASK LIQUOR
03.2022 - 05.2022
- Managing the daily sales operations of sales representatives that are assigned to my geographical area (northern Saskatchewan)
- Visit existing customers (restaurants, government owned liquor stores, private retail businesses and bar/pubs)
- Make sure everything is good in the stores, whether manager has any problems or doubts regarding to a delivery or any product
- Deliver orders to customers, bringing the returns and issuing the credit
- Collecting payment from customers
- Arrange and do tastings for the consumers in retail customers' location
- Help manage the shelves and organize products to make it look good in the company's Tap Room
- Create daily reports, sales, invoices, and minimising company’s expenses
Sales Associate
PEPSI BOTTLING COMPANY
06.2022 - 02.2023
- Sales Generation: Proactively approach potential customers to introduce Pepsi products and secure new accounts
- Meet or exceed sales targets by effectively managing client relationships and identifying opportunities for upselling and cross-selling
- Relationship Management: Develop and maintain strong relationships with existing clients to ensure satisfaction and repeat business
- Address any customer inquiries, concerns, or issues in a timely and professional manner
- Territory Management: Plan and organize daily/weekly/monthly schedules to maximize efficiency and coverage within the assigned territory
- Monitor market trends, competitor activities, and customer preferences to identify growth opportunities and potential risks
- Product Promotion: Execute promotional activities and marketing campaigns to increase brand awareness and drive product demand
- Conduct product demonstrations and tastings to showcase Pepsi's quality and differentiate it from competitors
- Reporting and Analysis: Maintain accurate records of sales activities, customer interactions, and market feedback
- Provide regular reports and updates to management on sales performance, market trends, and competitor activities
- Collaboration: Work closely with internal teams such as marketing, distribution, and customer service to ensure seamless execution of sales strategies and initiatives
- Collaborate with colleagues to share best practices, insights, and strategies for achieving sales objectives
KITCHEN Supervisor
CREEKSIDE BREWERY & pub
05.2022 - Current
- Back house managing experience (food cost, customer service, food quality and timing)
- Handling customer complaints, supervising the food quality, bagging, and fulfilling the order in the given time
- Preparing food on the line, as needed, by cutting, mixing, chopping, and making sauces
- Supervise, co-ordinate and schedule the activities of staff who prepare, portion, and serve
- Estimate and order ingredients and supplies required for meal preparation
- Supervise, check, and plate every order in the kitchen meet quality control standards
Bartender
The Cottage Restaurant
01.2021 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Built relationships with vendors to manage orders and negotiate costs.
Education
Diploma in Business Administration - Marketing Management - Financial Services
University of Regina
12.2021
HIGH SCHOOL DIPLOMA -
WAVES SCHOOL OF EXCELLENCE
05.2019
Skills
- Troubleshooting
- Detail oriented
- Decision making
- Leadership
- Fast adaptability
- Time management
- Proactive approach
- Customer understanding
- Solutions development
- Team player
- Reliability
- Flexibility
References
Available upon request
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementPaid time off4-day work weekHealthcare benefitsPaid sick leavePersonal development programsWork from home optionWork-life balanceTeam Building / Company RetreatsTimeline
Sales Associate
PEPSI BOTTLING COMPANY
06.2022 - 02.2023
KITCHEN Supervisor
CREEKSIDE BREWERY & pub
05.2022 - Current
Territory Sales Manager
MINHAS SASK LIQUOR
03.2022 - 05.2022
Product Specialist
CAPITAL FORD LINCON
04.2021 - 03.2022
Bartender
The Cottage Restaurant
01.2021 - 08.2022
Customer Service Representative
Conexus Credit Union
11.2020 - 04.2021
Diploma in Business Administration - Marketing Management - Financial Services
University of Regina
HIGH SCHOOL DIPLOMA -
WAVES SCHOOL OF EXCELLENCE
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