Yash Bhosle
Brampton,ON
Summary
Detail-oriented Computer Systems Technician with a solid background in technical support, problem resolution, and team collaboration. Proven ability to deliver innovative solutions and drive operational excellence in technology environments. Recognized for strong work ethic, adaptability, and exceptional interpersonal skills that enhance team dynamics. Seeking to leverage expertise as a Technology Operations Analyst at J.P. Morgan to tackle new challenges and contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Technical Intern
Prasad R. Bugad Professional
Brampton, Canada
07.2024 - Current
- Provided Level 1 technical support, diagnosing and resolving software and connectivity issues
- Gained hands-on experience with Windows and Mac OS troubleshooting, as well as VPN and remote connectivity tools
- Documented and resolved incidents efficiently, improving system uptime by 20%
Warehouse Associate
Detonate Labels
Toronto, Canada
09.2022 - 07.2024
- Managed inventory operations and coordinated logistics to ensure seamless supply chain processes
- Used data entry procedures to maintain accuracy in shipment tracking and invoicing
- Collaborated with cross-functional teams to troubleshoot and resolve operational inefficiencies
- Applied problem-solving techniques to streamline workflows, reducing operational delays by 15%
- Gained hands-on experience in utilizing technical tools such as Microsoft Office and operational systems
Education
Computer Systems Technician Diploma -
Seneca Polytechnic
Toronto, ON04.2024
Skills
- Microsoft Office Suite
- VPN
- Virtual Machine Management
- Remote Connectivity Tools
- Windows
- Mac OS
- Root cause analysis
- Incident management
- Problem-Solving Skills
- Collaboration
- Continuous Improvement
Accomplishments
- Enhanced operational efficiency at Detonate Labels, contributing to reduced process delays.
- Consistently recognized for excellent problem-solving and collaboration skills in professional and academic settings.
Timeline
Technical Intern
Prasad R. Bugad Professional
07.2024 - Current
Warehouse Associate
Detonate Labels
09.2022 - 07.2024
Computer Systems Technician Diploma -
Seneca Polytechnic
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