Yaser Seyed
Kitchener,ON
Summary
Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Management Trainee
Enterprise Rent-A-Car
08.2023 - Current
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Analyzed sales data for accurate forecasting, enabling proactive adjustments to strategy as needed for maximum revenue generation.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Direct Support Worker
Community Living
02.2021 - Current
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Laundry, cooking, cleaning and sanitizing.
- Assisted patients adjusting to hospital procedures using highly structured settings.
- Supervising 4 household residents.
Crew Leader
O/A Plaza Property Services
12.2020 - 01.2022
- Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
- Completed prompt snow removal process during and after weather events.
- Maintained assigned vehicles and equipment in professional working conditions.
- Crew lead/Primary snow truck driver, leading a team of 3/4 workers.
- Logged activities, maintenance issues and hours worked for supervisors.
- Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
Customer Service Representative
Crunch Fitness
09.2019 - 01.2020
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Arts - General Arts
Wilfrid Laurier University
Waterloo, ON04.2020
High School Diploma -
Monsignor Doyle Catholic Secondary School
Cambridge, ON06.2015
Skills
- Customer Engagement
- Courteous With Strong Service Mindset
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Positive Discontent
- Hardworking
- Deliberate
- Leader
- Captain of all Basketball Teams
- Enthusiastic
Accomplishments
- 2-time Boys Basketball Coaches Award (2013-2014)
- 2015 Boys Basketball MVP
- Captain of High School Basketball Team
- Captain of Mens Basketball League 2020-Present
- 2014 Boys Muslim Brotherhood Award
Certification
- Standard First Aid & CPR/AED Level C (Blended)
Timeline
Management Trainee
Enterprise Rent-A-Car
08.2023 - Current
Direct Support Worker
Community Living
02.2021 - Current
Crew Leader
O/A Plaza Property Services
12.2020 - 01.2022
Customer Service Representative
Crunch Fitness
09.2019 - 01.2020
Bachelor of Arts - General Arts
Wilfrid Laurier University
High School Diploma -
Monsignor Doyle Catholic Secondary School
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