Yaser Najafianrazavi
Newmarket,Canada
Summary
Certified wellness professional with over five years of experience in healthcare, specializing in therapeutic massage and acupuncture. Demonstrated excellence in patient care and front-desk operations, consistently prioritizing client satisfaction and well-being. Currently pursuing advanced studies in traditional Chinese medicine to deepen expertise in holistic health. Known for adaptability and strong interpersonal skills, effectively addressing diverse client needs while contributing to organizational goals.
Overview
15
15
years of professional experience
Work History
Maintenance Assistant Manager
Delmanor
Aurora, Canada
07.2022 - Current
- Managed daily maintenance tasks, ensuring a safe environment.
- Delivered compassionate service through daily interactions with residents.
- Coordinated effectively with team members to address and solve problems quickly.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals, or parts catalogs.
Acupuncturist
Razavi Clinic
Mashhad, Iran
01.2016 - 11.2020
- Delivered acupuncture treatments focused on pain relief, stress reduction, and overall wellness.
- Established client trust through a comprehensive discussion of health matters.
- Ensured continuity of care through detailed documentation of patient records.
- Provided advice and guidance on diet, lifestyle, exercise, and relaxation techniques for patients.
- Monitored vital signs before, during, and after treatments.
- Ensured cleanliness and safety standards were met within the clinic environment at all times.
Marketing and Medical Assistant
Misagh Company
Mashhad, Iran
09.2009 - 10.2014
- Enhanced promotional events through active participation and support in client engagement.
- Conducted market research to assist the marketing team in planning strategies.
- Contacted medical facilities to schedule patients for admission.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Advanced Diploma - Traditional Chinese Medicine
Ontario College of Traditional Chinese Medicine
Toronto, ON12.2024
Certificate - Massage Therapy
Iran Technical & Vocational Training Organization
Mashhad, Iran12.2017
Advanced Diploma - Acupuncture
World Federation of Acupuncture Institute
Beijing, China10.2017
Bachelor of Science - Industrial Management
Ferdowsi University
Mashhad, Iran12.2015
Skills
- Patient Interaction & Communication
- Maintenance work orders
- Customer Service Excellence
- Therapeutic Massage & Acupuncture
- Appointment Scheduling & Coordination
- Front Desk Operations
- Medical Records Management
- Time Management
- Cultural Competence & Multilingual Communication
- Therapist Referrals & Client Retention
- Decision Making & Problem Solving
- Traditional Chinese Medicine Knowledge
- Client Education
- Computer Proficiency
- Attention to Detail
- Adaptability & Flexibility
Additional Information
Dedicated Acupuncturist and Massage Therapist with over five years of experience providing high-quality, tailored treatments. Known for strong customer service and attention to detail, consistently achieving high client satisfaction. Excellent time management skills allow for efficient scheduling and personalized care for each client. Committed to excellence and client well-being in every session.
Timeline
Maintenance Assistant Manager
Delmanor
07.2022 - Current
Acupuncturist
Razavi Clinic
01.2016 - 11.2020
Marketing and Medical Assistant
Misagh Company
09.2009 - 10.2014
Advanced Diploma - Traditional Chinese Medicine
Ontario College of Traditional Chinese Medicine
Certificate - Massage Therapy
Iran Technical & Vocational Training Organization
Advanced Diploma - Acupuncture
World Federation of Acupuncture Institute
Bachelor of Science - Industrial Management
Ferdowsi University
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