Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
thesis
Generic

Yasemin Fidan

Ottawa,ON

Summary

Dedicated social worker with experience at University Hospital, specializing in crisis intervention and client advocacy. Proven ability to enhance community resources and support vulnerable populations, including children and women. Skilled in case management and conflict resolution, fostering well-being and resilience in diverse environments. Committed to promoting social justice and empowerment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Social Worker

Luna Cafe and Crepes
05.2025 - Current

Worked as assistant stuff in kitchen department and serviced their orders to the costumers.

Being improved the English and learned the culture of Canada.

Organized and prepared workstations and materials needed for operations to maximize productivity.

Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Collaborated with other departments to optimize production workflows.

Social Worker

University Hospital
08.2013 - 06.2017

Worked with the Syrian community and Syrian people who came from Syria to Turkey that they run the Syrian war and supported them in their social, economic, and psychological well-being care.

Attended a project whose name is "Snow Flowers Project" that includes children who have cancer to raise their morale and.

Joined conferences as a speaker to give information to children's families.

Worked with children, women, individuals with special needs, and senior people in hospital by giving them resources of hospital to increase their well-being care.

Provided crisis intervention support, ensuring safety and well-being of individuals in distress.

Internship Student

Social Assistance and Solidarity Foundation
09.2012 - 06.2013
  • Assisted in developing community outreach programs to enhance public awareness of social assistance resources.
  • Collaborated with team members to streamline case management processes, improving response times for client inquiries.
  • Conducted research on best practices in social services, supporting program improvements and policy recommendations.
  • Facilitated workshops for clients, promoting skills development and self-sufficiency through educational initiatives.
  • Organized group work with women who have disadvantages in social and economical. Given related information about woman rights.
  • Made individual meetings with people who have supports.

Education

Bachelor of Science - Social Work

Hacettepe University
TURKEY
06-2013

Skills

  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution
  • Social services
  • Multidisciplinary team collaboration
  • Self-awareness
  • Cooperative
  • Crisis intervention
  • Risk assessment
  • Case documentation
  • Client confidentiality
  • Crisis assessment
  • Empathy building
  • Client documentation
  • Child welfare expertise
  • Family case management
  • Community resources
  • Multicultural competence
  • Licensed social worker (LSW)
  • Disability support

Languages

English
Turkish

Certification

Teamwork and Motivation Education

Woman Human Rights

Body Language and Image

Timeline

Social Worker

Luna Cafe and Crepes
05.2025 - Current

Social Worker

University Hospital
08.2013 - 06.2017

Internship Student

Social Assistance and Solidarity Foundation
09.2012 - 06.2013

Bachelor of Science - Social Work

Hacettepe University

thesis

Highlighted the thesis on the relationship between police and social work. In Turkey, interviews were conducted with police officers working in low socio-economic neighborhoods of Gaziantep, a cosmopolitan city. The study examined the types of cases they handled, as well as the age, gender, and education level of individuals brought to the police station. Additionally, a paper was written on the effects of collaboration between social work and the police profession.

Yasemin Fidan