Yaseen

• Marketed offerings and services to community.
• Evaluated and recommended organizations, individuals and events by implementing various business strategies.
• Promoted diversity about the pharmacy services and inclusion through thoughtfully designed programs that catered to varying cultural backgrounds within the community for business growth.
• Coordinated volunteer programs to increase community involvement and support for various initiatives.
• Created compelling content for promotional materials, showcasing the organization''s impact on the community.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Social media Content Management
• Established targets for social media platforms to reflect business objectives.
• Increased customer engagement through targeted social media initiatives and content creation.

• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Created new patients profile, received Rx transfers, prescription entry, and file the Rx in order and its synchronization.
• Managed inventory levels with the day end order process through McKesson and other private vendors.
• Maintained communication directory of phone calls, emails and faxes from doctors and patients. set reminders for patients for their next refills and setup auto Rx expiry reminders.

Job Responsibilities:

• Customer service, answering telephones, filling of prescriptions, data entering onto Pharma net and systems, compounding, Rx filing,
• Enhanced compounding accuracy by meticulously following formulas and procedures.
• Assisted pharmacists in assessing prescription appropriateness by reviewing patient information before preparing compounds accordingly.
• Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.

• Created reports to track performance of marketing campaigns and suggest improvements.
• Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
• Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
• Streamlined event planning processes to facilitate successful product launches and promotional events at senior care homes and Retirement residencies.
• Collaborate and outsource with Community Health Providers and Doctors to assist the clients pursue their process in getting recommended Health care and support.

As an international Graduate of pharmacy I was introduced at Rexall as a Pharmacy Assistant (full time).

• Assisted the Pharmacist with the preparation, packaging, and dispensing prescription and Non-Prescription Medication.
• Medication review(audit) Drug return inventory(INMAR) Data Entry management.
• Drugs Restocking Prescription Handling Compounding Preparations.
• Inventory Management, Stericycle Diabetic clinical tests.
• Maintain knowledge of store inventory, ordering supplies through McKesson and periodic sales
  reports and spreadsheets.