Yasaswini Krishnasri Bathula
Mississauga,ON
Summary
Detail-oriented logistics and project management professional with proven success in claims processing, inventory control, service operations, and reporting. Experienced in Amazon Logistics operations and academic project coordination, leveraging strong analytical, documentation, and stakeholder management skills to drive efficiency and accuracy. Adept at warranty claims tracking, risk resolution, and report preparation, with a reputation for precision, accountability, and cross-functional collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Logistics Associate | Process Coordinator
Amazon
Mississauga, ON
05.2025 - Current
- Performed daily review of truck and package delivery reports, identifying service exceptions, damages, and compliance gaps, ensuring accurate documentation and escalation for claims.
- Coordinated with warehouse, delivery, and safety teams to track damaged or lost inventory and submitted claims for reimbursement/credit through vendor systems.
- Maintained detailed logs of all claims, monitoring rejections, resubmissions, and approvals, reducing resolution cycle time by 15%.
- Produced weekly and monthly performance reports on claims, defects, and process accuracy using Excel dashboards (PivotTables, charts).
- Partnered with cross-functional teams to audit service history records and prevent duplicate claim submissions.
- Trained and supported new associates in inventory tracking, claim protocols, and reporting accuracy, ensuring adherence to SOPs.
- Recognized for high accuracy in transaction reconciliation and meeting SLA targets consistently in a fast-paced logistics environment.
- Coordinated inbound and outbound shipments, ensuring timely processing and accurate documentation.
- Monitored inventory levels, implementing systems to optimize stock management and reduce discrepancies.
Project Coordinator – Special Compass (Academic Capstone Project)
Conestoga College
01.2025 - 04.2025
- Planned and executed a strategic marketing pilot, overseeing scheduling, scope, and deliverables while ensuring real-time visibility via MS Project and Jira.
- Monitored project performance using risk logs, sprint boards, and progress reports, proactively reducing delays by 25%.
- Managed version-controlled documentation, including charters, WBS, and status trackers, ensuring audit readiness.
- Facilitated stakeholder communication through structured reports and regular status updates.
- Coordinated project schedules, ensuring timely completion of tasks and adherence to deadlines.
- Supported project managers by organizing meetings and documenting key decisions.
Project Manager (Capstone & Simulated Projects)
Conestoga College
01.2024 - 04.2024
- Directed multiple academic projects using Agile and Waterfall, managing end-to-end scope, schedules, and risk registers.
- Sustainable Food Program – Designed scope and stakeholder plan for nonprofit rollout; built schedules using MS Project and Jira.
- Marathon Fundraiser – Oversaw communication and risk tracking for event management simulation.
- Album Release Campaign – Delivered creative sprint-based campaign with backlog management in Jira.
Education
Postgraduate Diploma - Strategic Marketing & Research Analysis
Conestoga College
Kitchener, ON04-2025
Postgraduate Diploma - Project Management
Conestoga College
Kitchener, ON04-2024
Bachelor of Technology - Electrical & Electronics Engineering
JNTU University
01.2022
Skills
- Warranty Claims Processing & Documentation
- Inventory & Service History Management
- MS Office (Excel – VLOOKUP, PivotTables, Reports)
- ERP & Manufacturer Claim Systems
- Project Scheduling (MS Project, Jira, Asana, Mondaycom)
- Risk & Compliance Tracking
- Stakeholder Communication & Reporting
- Agile & Waterfall Methodologies
Accomplishments
- Improved warranty and claims resolution cycle time by 15% at Amazon through proactive tracking and escalation.
- Reduced project delays by 25% by implementing structured risk management frameworks.
- Consistently recognized for accuracy in documentation, compliance, and reporting across logistics and project management roles.
Certification
- CAPM (In Training)
Timeline
Logistics Associate | Process Coordinator
Amazon
05.2025 - Current
Project Coordinator – Special Compass (Academic Capstone Project)
Conestoga College
01.2025 - 04.2025
Project Manager (Capstone & Simulated Projects)
Conestoga College
01.2024 - 04.2024
Bachelor of Technology - Electrical & Electronics Engineering
JNTU University
Postgraduate Diploma - Strategic Marketing & Research Analysis
Conestoga College
Postgraduate Diploma - Project Management
Conestoga College
Volunteer and Leadership
Student Leader Roles: PAC Rep, CMDC Club Coordinator, College Orientation & Summer Camp Volunteer – 2024–2025