Yasari Gonzalez
San Jose
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
4048
4048
years of post-secondary education
Work History
Medical Assistant
Lg Pediatrics
Los Gatos
02.2025 - Current
- Managed appointment scheduling and coordinated patient flow efficiently.
- Collaborated with healthcare team to improve patient care processes effectively.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Educator
Lululemon
San Jose, CA
11.2024 - 04.2025
- Customer service
- Educate the guest about the product
- Greeting the guest as they walk in
Shift Leader
Starbucks
San Jose
06.2022 - 07.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
Dining Room Server Lead
Merrill Gardens
San Jose
01.2022 - 06.2022
- Greeted customers and provided them with menus.
- Explained daily specials to customers.
- Took orders from customers and entered them into the point of sale system.
Team Lead
Raging Waters
San Jose
05.2021 - 10.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Education
Associate of Arts - Medical Assisting
Unitek College - Fremont
Fremont, CAHigh School Diploma -
Yerba Buena High School
San Jose, CASkills
- Problem solving
- Team building
- Can speak Spanish
- Customer Service Management
- Team Supervision
- Cash Handling
- Training Assistance
Timeline
Medical Assistant
Lg Pediatrics
02.2025 - Current
Educator
Lululemon
11.2024 - 04.2025
Shift Leader
Starbucks
06.2022 - 07.2024
Dining Room Server Lead
Merrill Gardens
01.2022 - 06.2022
Team Lead
Raging Waters
05.2021 - 10.2021
Associate of Arts - Medical Assisting
Unitek College - Fremont
High School Diploma -
Yerba Buena High School