Customer Service
- Provided exceptional customer service, resolving client issues promptly and professionally.
- Maintain a thorough knowledge of company products, services, and policies.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Collaborate with team members to improve service quality and address recurring issues.
- Facilitated cross-departmental meetings to ensure cohesive customer service strategies.
- Provided outstanding customer service.
- Increased referral rates through exceptional customer service and communication skills.