Summary
Work History
Education
Skills
Timeline
Generic
Yasaman Malek Ghayeni

Yasaman Malek Ghayeni

North York ,Ontario

Summary


At Refah Store, I excelled in providing exceptional customer service, which notably increased referral rates through effective communication and problem-solving skills. My expertise in customer support and thorough product knowledge, combined with my collaborative approach, contributed to the development of streamlined service strategies. This demonstrated my ability to achieve outstanding results and maintain high levels of customer satisfaction.

Work History

Customer Service

Refah Store
03.2022 - 03.2022
  • Provided exceptional customer service, resolving client issues promptly and professionally.
  • Maintain a thorough knowledge of company products, services, and policies.
  • Process orders, returns, and exchanges accurately and in a timely manner.
  • Collaborate with team members to improve service quality and address recurring issues.
  • Facilitated cross-departmental meetings to ensure cohesive customer service strategies.
  • Provided outstanding customer service.
  • Increased referral rates through exceptional customer service and communication skills.

Education

Bachelor Of Engineering - Civil Engineering

Yazd University
Yazd, Iran

Skills

  • Customer service skills
  • Strong customer service
  • Customer service support

Timeline

Customer Service

Refah Store
03.2022 - 03.2022

Bachelor Of Engineering - Civil Engineering

Yazd University
Yasaman Malek Ghayeni