Yariel Perez Salazar
Orillia
Summary
Dependable Server/Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Tryp Cayo Coco Hotel
2019.04 - 2023.06
- Performed waitstaff duties to resort clientele by taking food and snack orders, along with drink requests in a timely fashion
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Stocked service area with supplies, beverages, condiments etc
- Reported to work on time and in complete uniform.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Server/Bartender
Pullman Cayo Coco Hotel
2018.02 - 2019.03
- Full product knowledge of all menu items along with hotel facilities
- Taking consecutive orders throughout a shift, serving food and drink from the lobby bar
- Introducing the menu, daily dish specials or recommendations
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Human Resources Specialist
Union Constructions
2015.01 - 2017.01
- Kept clear and accurate records of all employee time worked
- Submitted employee hours once per month for payment
- Maintained companywide employee system, with vacation requests, start dates, personal information etc
- Worked closely with the Human Resources Manager.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
Education
Waiter/Server/Bartender CERTIFICATION - Tourism And Hospitality
FORMATUR (Hospitality And Tourism School)
Morón, Ciego De Avilla01.2018
COMPUTER SCIENCE ENGINEER - Computer Science
Universidad De Las Ciencias Informáticas
Havana, CU01.2014
Skills
- Order Delivery Practices
- Daily Specials Memorization
- Table Setting
- Beverage Preparation
- Guest Engagement
- Food Delivery
- Food Running
- Safe Food Handling
- Order Management
- Strong Work Ethic
- Cash Handling
- Dining Area Maintenance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Computer Programs
Microsoft Office
Microsoft Word
Microsoft Power Point
Microsoft Excel
Microsoft Access
Timeline
Server/Bartender
Tryp Cayo Coco Hotel
2019.04 - 2023.06
Server/Bartender
Pullman Cayo Coco Hotel
2018.02 - 2019.03
Human Resources Specialist
Union Constructions
2015.01 - 2017.01
Waiter/Server/Bartender CERTIFICATION - Tourism And Hospitality
FORMATUR (Hospitality And Tourism School)
COMPUTER SCIENCE ENGINEER - Computer Science
Universidad De Las Ciencias Informáticas
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