Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yareli Diaz

Big Bear

Summary

Dynamic professional with a strong background in customer service and project management. Bilingual in Spanish and English, I excel in conflict resolution and strategy development, consistently enhancing customer experiences and boosting sales through effective communication and tailored recommendations. Passionate about delivering exceptional service, and creating positive relationships.

Overview

12
12
years of professional experience

Work History

Sales Associate

Vans Off The Wall
La Jolla
05.2024 - 03.2025
  • Assisted customers with product selection and inquiries.
  • Maintained organized displays and stock levels on the sales floor.
  • Processed transactions accurately at the cash register.
  • Collaborated with team members to enhance customer service strategies.
  • Handled customer complaints professionally and resolved issues promptly.

Legal Secretary

Law Office of David Philipson
02.2019 - 09.2023
  • Managed an entire firm with three attorneys when office manager was not there
  • Went in with no experience in law and came out knowing how to set up discovery and other documents for lawyers
  • Translated for Hispanic clients during their consultations

Waitress

Nuevo Vallarta Grill
01.2013 - 02.2019
  • Customer satisfaction was my number one priority
  • Managed an entire restaurant with just a cook and myself
  • Customers always seemed thrilled that I was the owner's daughter and I was determined to be a good face for the restaurant
  • I boosted sales by recommending the higher-end plates knowing the customer would enjoy their meal

Education

Bachelor of Arts - Media

UC San Diego
La Jolla, CA
06-2025

Associate of Arts - HISTORY

Crafton Hills College
Yucaipa
01.2023

Skills

  • Spanish
  • Customer Service
  • Project Management
  • English
  • Communication
  • Strategy
  • Design
  • Presentations
  • Scheduling
  • Conflict Resolution

Timeline

Sales Associate

Vans Off The Wall
05.2024 - 03.2025

Legal Secretary

Law Office of David Philipson
02.2019 - 09.2023

Waitress

Nuevo Vallarta Grill
01.2013 - 02.2019

Bachelor of Arts - Media

UC San Diego

Associate of Arts - HISTORY

Crafton Hills College

Similar Profiles

CREATE PROFILE
Yareli Diaz