Led strategic initiatives in project coordination and business development to enhance financial performance.
Led project management efforts to guarantee on-time delivery and client satisfaction.
Developed and executed financial management strategies to optimize project costs and utilized Procore for real-time progress tracking.
Executed comprehensive bidding and estimation strategies to ensure accurate financial forecasting with Xactimate.
Developed and executed sales and CRM strategies aimed at driving business growth via HubSpot integration.
Managed procurement operations and streamlined documentation workflows with DocuSign to enhance process efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Regional Coordinator
KYA Group
Rancho Cordova, CA
06.2025 - 09.2025
Managed over 50 customer calls per day and directed comprehensive sales and bidding lifecycle, overseeing intricate proposal development and contract negotiations.
Enhanced client relationship management (CRM) strategy within HubSpot to optimize follow-up efficiency.
Executed financial oversight for regional project budgets, leveraging Sage for meticulous cost control and accurate invoicing.
Oversaw comprehensive project documentation and real-time progress tracking within Procore, ensuring adherence to regulatory compliance.
Leveraged CMAS framework to identify and secure competitive government contract opportunities.
Executed targeted competitive intelligence and market analysis to uncover high-potential business opportunities.
Project Coordinator/Administrative Assistant
Jc Construction and Remodeling
Sacramento Canyon, CA
08.2024 - 04.2025
Generated accurate project estimates and financial projections using industry software, including Xactimate, to support competitive bidding and comprehensive resource allocation.
Developed detailed 2D/3D design plans and custom layouts with 2020 Designs to align with precise client specifications and expedite internal approval workflows.
Managed end-to-end procurement and vendor relations, successfully negotiating pricing and scheduling logistics to ensure on-time delivery of all materials and minimizing project site downtime.
Served as the primary client communication liaison, proactively providing timely updates, managing expectations, and resolving complex inquiries to maintain high client satisfaction ratings.
Streamlined contract administration by preparing, processing, and tracking project agreements through DocuSign, accelerating the timely completion of critical paperwork.
Conducted regular on-site quality assurance visits with supervisors, verifying project adherence to design specifications and confirming high standards of construction quality.
Maintained rigorous project documentation and progress tracking, overseeing project timelines and supporting smooth operations from initiation to closeout.
Coordinated with cross-functional teams to ensure project milestones were met and communicated effectively to stakeholders.
Cashier/Customer Service
TJ Maxx
Astoria, NY
10.2021 - 06.2024
Executed sales transactions and managed multiple concurrent customer queries in a fast-paced retail environment, driving efficient flow and minimizing wait times.
Proactively identified opportunities to cross-sell loyalty programs and seasonal promotions, contributing to store sales goals.
Coordinated with floor staff and management to ensure accurate pricing and presentation of merchandise for optimal sales performance.
Maintained strict adherence to company security protocols for cash handling and payment processing, ensuring zero reported losses during tenure.
Managed high-volume customer interactions (averaging 150+ transactions per shift) while consistently achieving top customer satisfaction scores.
Resolved complex service issues and escalated client complaints with professionalism, maintaining positive customer relationships and preventing returns.
Education
Associate of Science - Business Administration
LaGuardia Community College
Queens, NY
12.2021
Bachelor of Arts - Marketing Management
Baruch College
Manhattan, NY
12.2023
Skills
Managed business development processes and meticulously organized project documentation in Procore to guarantee adherence to regulatory requirements
Conducted detailed project estimation using Xactimate and produced bespoke 2D/3D layouts with 2020 Designs to ensure client satisfaction
Developed and executed targeted client relationship initiatives using HubSpot to optimize follow-up processes and boost sales conversion
Enhanced efficiency in contract administration by managing the preparation and tracking of project agreements via DocuSign
Facilitated vendor relations and executed negotiations on pricing and scheduling, effectively minimizing downtime at project sites
Analyzed market trends using CMAS framework to strategically secure competitive government contracts
Analyzed market trends and competitive landscape to identify strategic business opportunities for regional growth
Certification
Project Management Systems: Procore and Sage
Design & Estimation: Xactimate and 2020 Designs
Business Operations: HubSpot CRM and DocuSign
Frameworks: CMAS (California Multiple Award Schedules)
Clincal Coordinator/preceptor/ Safety Officer at St. Elizabeth Physicians, DermatologyClincal Coordinator/preceptor/ Safety Officer at St. Elizabeth Physicians, Dermatology