Yara Ghafour
Langford,BC
Summary
Motivated and detail-oriented professional with strong skills in time management, customer service, and retail operations. At 21 years old, I bring a solid foundation in mathematics, coding, and office software, including Excel, combined with hands-on experience in cashiering and team management. Adept at multitasking, I excel in fast-paced environments while maintaining a high level of efficiency and accuracy. With excellent English communication and typing abilities, I am committed to providing exceptional service and continuously improving processes. Ready to contribute my diverse skill set to a dynamic team and help achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Product Demonstrator
Club Demonstration Services at Costco
Langford, BC
07.2024 - 01.2025
- Created a positive customer experience through friendly interactions and knowledgeable advice.
- Provided detailed product demonstrations to potential customers, highlighting key features and benefits.
- Compiled comprehensive reports summarizing results of promotional activities for management review.
- Sold products being promoted and kept records of sales.
Residential Cleaner
Fresh&Flawless Cleaning
Victoria, BC
08.2023 - 11.2023
- Exhibited attention to detail when inspecting areas for dirt, stains and other debris before starting each job.
- Used appropriate tools such as mops, brooms, and vacuums in order to achieve desired results quickly and efficiently.
- Successfully completed additional tasks requested by clients such as laundry or window washing.
- Performed daily cleaning duties such as vacuuming, dusting, mopping and polishing furniture in residential homes.
RETAIL SALES ASSOCIATE
H&M
Victoria, BC, Canada
09.2022 - 04.2023
- Provide exceptional customer service, assisting customers with product selection, inquiries, and ensuring a positive shopping experience
- Assist with inventory management, including stock replenishment, organization, and conducting regular stock checks
- Collaborate with team members to achieve sales goals and promote store promotions or new products
- Participate in store opening and closing duties, including cash reconciliation and securing merchandise
- Provide support for fitting room assistance, ensuring customers are comfortable and products are managed efficiently
CUSTOMER SERVICE CASHIER
Tim Hortons
Langford, BC, Canada
08.2021 - 07.2022
- Handled cash, check and card transactions and maintained balanced drawer to facilitate large purchases
- Restocked products and merchandise to improve aisle organization and increase sales
- Maintained knowledge of store products and services to offer quality recommendations to customers
- Returned out-of-place products to appropriate aisles or displays
- Trained new employees on handling transactions, providing quality customer service and adhering to store procedures
Education
BBA - ECONOMICS
University of Victoria
BCHigh School Diploma -
Belmont Secondary School
BC06.2023
Skills
- TIME MANAGEMENT
- MATH
- CUSTOMER SERVICE
- CASHIERING
- SALES
- ENGLISH
- TYPING
- RETAIL
- EXCEL
- CODING
- MANAGEMENT
Languages
English
Full Professional
Status In Canada
Permanent Resident
Timeline
Product Demonstrator
Club Demonstration Services at Costco
07.2024 - 01.2025
Residential Cleaner
Fresh&Flawless Cleaning
08.2023 - 11.2023
RETAIL SALES ASSOCIATE
H&M
09.2022 - 04.2023
CUSTOMER SERVICE CASHIER
Tim Hortons
08.2021 - 07.2022
BBA - ECONOMICS
University of Victoria
High School Diploma -
Belmont Secondary School