Yara Bitar
Saint-Laurent,QC
Summary
Currently studying at Dawson College in my last semester in North-South studies, in the hope to expand my knowledge of the world to work towards becoming a lawyer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Aritmetik
02.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Hostess Vip Lounge
Grand Prix F1
06.2023 - 06.2023
- Coordinated schedules and timelines for events.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
- Completed daily side work and opening and closing duties without fail.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Airport Lounge Hostess
Compass Group
07.2022 - 08.2022
- Kept tables clean and ready for next guests.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Anticipated guest needs and provided proactive service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Carried out day-day-day duties accurately and efficiently.
Sales Associate
H&M
03.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Helped customers complete purchases, locate items and join reward programs.
- Manged 100 + customer per day
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Camp Counselor
Laurus Summer Camp
06.2021 - 09.2021
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Transported and escorted program participants to and from activities and on field trips.
- Manged around 10-12 kids per day
Voluntary Assistant
Salon Immigration Service, Go Canada
07.2020 - 08.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Received around over 20 calls day.
Education
DEC - Social Sciences
Dawson College
Montreal, QC12.2024
Swiss International Scientific School
06.2022
High School Diploma -
Canadian International School
06.2022
High School Diploma -
Laval Senior Academy
06.2022
Skills
- Order Processing
- Customer Service
- Sales Expertise
- Time Management
- Store Opening and Closing
- Membership Sales
- Cash Handling
- Customer Relations
- Feedback Acceptance
- Verbal and Written Communication
- Telephone Etiquette
- Attention to Detail
Languages
English
Native or Bilingual
French
Full Professional
Arabic
Native or Bilingual
Certification
- First Aid Certified
- Special Needs Training
Timeline
Sales Associate
Aritmetik
02.2024 - Current
Hostess Vip Lounge
Grand Prix F1
06.2023 - 06.2023
Airport Lounge Hostess
Compass Group
07.2022 - 08.2022
Sales Associate
H&M
03.2022 - 06.2022
Camp Counselor
Laurus Summer Camp
06.2021 - 09.2021
Voluntary Assistant
Salon Immigration Service, Go Canada
07.2020 - 08.2020
DEC - Social Sciences
Dawson College
Swiss International Scientific School
High School Diploma -
Canadian International School
High School Diploma -
Laval Senior Academy
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