Yaqing (Amelia) Shou
Toronto,ON
Summary
My remarkable journey from pharmaceuticals to dental care is a testament to my unwavering dedication to the well-being of others. My unique blend of expertise from the medical and dental worlds makes me a valuable asset to the dental practice and a reliable source of support for patients seeking a comfortable and rewarding dental experience.
If you are looking for a dental assistant who not only possesses the technical skills but also radiates compassion and understanding, I am the professional you can trust.
Overview
10
10
years of professional experience
Work History
Senior Medical Representative (Psychiatry)
Eli Lilly
07.2013 - 02.2018
- Enhanced over 200 physicians relationships in top 10 general hospitals by conducting informative product presentations and addressing their concerns.
- Boosted sales of assigned pharmaceutical products to 150% through effective territory management and strategic planning.
- Streamlined communication between physicians, pharmacists, and other healthcare providers to ensure a cohesive approach in patient care.
- Top sales in 3 consecutive years.
Senior Medical Representative (Oncology)
Pfizer
10.2011 - 07.2013
- Developed long-lasting relationships with over 30 key opinion leaders in Oncology industry, contributing to increased market share for the company.
- Collaborated with cross-functional teams to achieve sales targets (120%) and improve overall business performance.
- Stayed current on latest industry trends and medical advancements, ensuring accurate representation of product benefits to healthcare professionals.
- Selected by Pfizer Elite Leadership Club.
Medical Representative (Oncology)
Johnson & Johnson
06.2009 - 10.2011
- Increased patient engagement by developing personalized medical presentations and informative materials.
- Gained over 48% market share hitting 118%-135% of plan consecutively.
- Established strong relationships with over 150 healthcare professionals, explored 8 new target departments in hospital, resulting in increased trust and credibility for the organization.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
- Top sales award.
Medical Customer Service Representative (Intern)
Bristol Myers Squibb
04.2008 - 06.2009
- Enhanced patient satisfaction by addressing inquiries and resolving issues related to medical information
- Streamlined communication between patients and healthcare providers.
- Managed high call volume with professionalism and empathy, ensuring timely resolution of customer concerns.
- Supported patients by providing clear explanations on insurance benefits, coverage limitations, and out-of-pocket costs.
Education
Bachelor of Engineering - Environmental Engineering
Shanghai Ocean University
Shanghai, China06.2009
Skills
- Patient Communication
- Infection Control Proficiency
- Procedure Support
- Equipment Sterilization
- Dental Radiography
Languages
English
Elementary
Timeline
Senior Medical Representative (Psychiatry)
Eli Lilly
07.2013 - 02.2018
Senior Medical Representative (Oncology)
Pfizer
10.2011 - 07.2013
Medical Representative (Oncology)
Johnson & Johnson
06.2009 - 10.2011
Medical Customer Service Representative (Intern)
Bristol Myers Squibb
04.2008 - 06.2009
Bachelor of Engineering - Environmental Engineering
Shanghai Ocean University
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