Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yaqing Zhang(William)

Markham,ON

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Sales Associate

Range Hood Depot
07.2022 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Warehouse Manager

Petpetz
06.2021 - 06.2022
  • Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.

Customer Service Representative

JL Island Inc
01.2021 - 02.2022
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Diploma - Graphic Design

Rosemount Technology Center
Montreal, QC
09-2019

Skills

  • Teamwork and collaboration
  • Multi-tasking strength
  • Client Relations
  • Retail Management Operations
  • Reliable and punctual
  • Customer service

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual
French
Elementary

Timeline

Sales Associate

Range Hood Depot
07.2022 - 02.2025

Warehouse Manager

Petpetz
06.2021 - 06.2022

Customer Service Representative

JL Island Inc
01.2021 - 02.2022

Diploma - Graphic Design

Rosemount Technology Center

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Yaqing Zhang(William)