YANYUE FRENCH SU
Chino
Summary
Dynamic and results-driven Executive Assistant with a proven track record in streamlining operations, managing complex schedules, and handling sensitive information with discretion. Brings expertise from diverse roles in banking, HR, accounting and loan operations, offering a versatile skill set in communication, problem solving, and organizational efficiency. Proactive and adaptable, thrives in fast-paced environments while ensuring seamless support to executives and cross-functional teams.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Executive Assistant
Arlon EMD
04.2024 - Current
- Handled confidential and sensitive information with discretion and tact, ensuring proper storage and distribution as needed.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Contributed to budget management, processed travel expenses and reimbursements for executive team.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
HR/ Office Manager
Weifu Group Corporation
07.2022 - 08.2023
- Led and directed work of over 100 employees solely and handled hiring, training and termination.
- Handled account tracking, payroll and wage allocations, vendor communications, and banking reconciliations.
- Performed administrative and customer service functions by coordinating to company/ employee inquiries, addressing issues and scheduling meetings.
Mortgage Loan Officer
Sharp Loan
07.2021 - 06.2022
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Fielded customer complaints and provided solutions.
Mortgage Loan Officer
East West Bank
04.2019 - 06.2021
- Worked with managers to meet with potential high value clients and assisting complex issues as leading representative of team.
- Maintained professional yet personable relationship with employer by observing social boundaries and standards of privacy and confidentiality.
- Educated branch team members with on-going product new releases and updates.
Relationship Banker
JPMORGAN CHASE
02.2017 - 02.2019
- Contacted potential clients to pursue sales and bring in funds of more than $4 Million in six months.
- Opened accounts with cross sale ratio of 507 products.
- Exceeded quarterly sales goals by 367%.
Sals Associate/ Key
RIMOWA
07.2016 - 01.2017
- Exceeded target revenue by 116% with building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Worked collaboratively in team environment.
Sales Associate/ Key
Maje
09.2015 - 07.2016
- Exceeded monthly target sales by 180%.
- Increased sale records by promoting new products and maintaining thorough product knowledge.
- Fostered positive work environment by consistently treating all colleagues and customers with respect and consideration.
Education
Bachelor of Arts - Business Administration
University of California, Irvine
Irvine, CA2019
Associate of Science -
Orange Coast College
Costa Mesa, CA2017
Associate of Science -
Irvine Valley College
Irvine, CA2014
High School Diploma -
Canyon High School
Anaheim, CA2012
Skills
- Executive/ Administrative Support
- Information Confidentiality
- MS Office Suite
- Calendar Management
- Project Management
- File Organization/ Book Keeping
- Travel Coordination
- Attention to Detail, Multi Tasking and Team Player
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Korean
Professional Working
Timeline
Executive Assistant
Arlon EMD
04.2024 - Current
HR/ Office Manager
Weifu Group Corporation
07.2022 - 08.2023
Mortgage Loan Officer
Sharp Loan
07.2021 - 06.2022
Mortgage Loan Officer
East West Bank
04.2019 - 06.2021
Relationship Banker
JPMORGAN CHASE
02.2017 - 02.2019
Sals Associate/ Key
RIMOWA
07.2016 - 01.2017
Sales Associate/ Key
Maje
09.2015 - 07.2016
- Series 63
- Series 6
- Life insurance
- Federal Mortgage Loan Originator
- Alcoholic Beverage Control Bartending License
- Korea Candle Craft Association License
- Badminton Professional Stringing License
Bachelor of Arts - Business Administration
University of California, Irvine
Associate of Science -
Orange Coast College
Associate of Science -
Irvine Valley College
High School Diploma -
Canyon High School
Certification
- Series 63
- Series 6
- Life insurance
- Federal Mortgage Loan Originator
- Alcoholic Beverage Control Bartending License
- Korea Candle Craft Association License
- Badminton Professional Stringing License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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REFERRALS
- Jason Maupin
COO at Arlon EMD / (909) 560-0940
- Tony Dong
CFO at Weifu Group Corporation / (951) 823-9320
- Patrick Kolbenschlag
Branch Manager at CHASE / (949) 632-9087
- Jason Williams
Store Manager at RIMOWA SCP / (714) 200-7074
- Shelly
Market Director at MAJE SCP / (714) 787-7320
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
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