YANYAN ZHU
Richmond,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Co-Founder
VanStudent Online Platform
07.2021 - Current
- Establish and manage the dynamic social media account which focus on engaging international student and new immigration communities in Vancouver.
- Devised comprehensive business strategies, resulting in successful branding and promotion of account.
- Leveraged social media influence to transition engaged followers into valued customers.
Language Program Facilitator
University Of British Columbia
09.2022 - 04.2023
- Led training for 200+ language learning volunteers, impacting best practices for effective language program facilitation.
- Managed volunteer team's online social media group, addressing student and volunteer concerns to ensure smooth learning experience.
- Acted as link between teachers, students and volunteers, streamlining communication to enhance program effectiveness.
Receptionist
Mystery Murder Mystery Game Club
09.2022 - 05.2023
- Greeted incoming or online customers and provided friendly assistance.
- Confirmed appointments and manage the time of room using in club.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and help customers to reserve time.
New media operation
A Plus Education LTD.
01.2023 - 06.2023
- Managed company social media pages and monitoring user engagement.
- Developed content for press releases, websites and social media.
- Increased brand awareness through creation of innovative print and digital productions on platforms.
- Designed Posters for every activities and festivals.
Management Trainee Intern
Nanjing Lopu Co., Ltd.
04.2021 - 08.2021
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly organized members‘ necessity for work.
- Analyzed market feedback of new product to identify areas for improvement.
Education
Bachelor of Arts - Economics
University of British Columbia
Vancouver, Canada05.2023
Skills
- MS Excel
- Teaching experience
- Communication
- Teamwork
- Empathy
- Active Listening
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
New media operation
A Plus Education LTD.
01.2023 - 06.2023
Language Program Facilitator
University Of British Columbia
09.2022 - 04.2023
Receptionist
Mystery Murder Mystery Game Club
09.2022 - 05.2023
Co-Founder
VanStudent Online Platform
07.2021 - Current
Management Trainee Intern
Nanjing Lopu Co., Ltd.
04.2021 - 08.2021
Bachelor of Arts - Economics
University of British Columbia
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